SREENATH M S

• Systems and Server Management: Administer and maintain various server environments, ensuring optimal performance, security, and reliability. Implement updates, patches, and backups to safeguard data integrity and system functionality.
• Firewall and VPN Management: Configure and manage pfSense firewalls and VPN servers to secure network traffic and enable remote access. Perform regular security audits and resolve connectivity issues to maintain robust network defenses.
• Active Directory Management: Oversee Active Directory environments, including user account creation, group policy development, and permissions management. Implement and maintain group policies to enforce organizational standards and security protocols.
• Network Monitoring and Troubleshooting: Utilize network monitoring tools to continuously track performance metrics and detect anomalies. Troubleshoot network issues, including connectivity problems, bandwidth limitations, and hardware failures, to ensure uninterrupted service.
• Server Testing and Implementation: Conduct testing and evaluation of new server technologies and solutions. Lead the implementation of server upgrades and migrations, ensuring minimal disruption and optimal performance.
• Asset Management: Manage IT assets, including hardware and software inventory. Track and document asset lifecycle, perform regular audits, and coordinate equipment procurement and disposal processes.
• Documentation and Reporting: Maintain detailed documentation for systems configurations, network diagrams, and incident reports. Prepare regular reports on system performance, security incidents, and project status.
• Technical Support and Training: Provide technical support to end-users, addressing and resolving system-related issues. Conduct training sessions to enhance user knowledge and efficiency with IT systems.
• Implemented Active Directory Server in US Office

Client: South Indian Bank Ltd

• Manage and Administer Manage Engine Desktop Central Server and Kaseya Server
• Configure, maintain, and monitor general purpose and critical computing assets through Manage Engine Responsible for assessing and distributing Microsoft and 3rd Party Monthly Patches
• Deploy standardized software updates and packages throughout the enterprise
• Determine need for and deploy patches for operating system and application software Monitor, operate, secure, & maintain workstations Provides L3 support to remedy incident/event/service request tickets
• Prioritize and coordinate security patch and software testing schedules and distributions
• Troubleshoot and fix all category I and II issues
• Created packages, collections, and advertisements for distributions
• Provided inventory for software and hardware on over 10,000 endpoint systems
• Managing 10,000+ Client Systems (Desktop and Laptops)
• Coordinating windows OS migration, Testing, Troubleshooting
• Handling Highly Escalated calls and giving proper Resolution
• HDD Data recovery
• Configured Servers (Windows, Fedora, Cent OS) Active Directory Management (Group Policy Management, User Management Etc.) Windows server Installation and Configuration
• Implemented Automated Patch Deployment in South Indian Bank

• Responsible for designing, organizing, modifying, and supporting a company's computer systems
• Designs and installs LAN's, WAN's, internet and intranet systems, and network segments
• Troubleshooting Network connectivity
• Maintaining servers and client computers
• Installing and configuring operating systems and applications.