Sreethu Ranjit

• Involved in Project Oasis – payment proposals.
• Performed accurate reconciliation of payments against credit control metrics.
• Regularly delivered comprehensive reports to business partners.
• Oversaw daily operations, optimized processes, and managed resources to ensure quality control.
• Developed a system that increased process efficiency by 10%.
• Enhanced regional process flow utilizing Visio.

Finance and Reporting| Global Markets

• Performed comprehensive financial analyses, including budgeting, forecasting, and performance evaluations.
• Created Power BI and KPI dashboards, supported global reporting processes, and reconciled supplier statements.
• Collaborated with stakeholders to present monthly reports, RCA findings, and OTC control measures, while driving productivity improvements, and ensuring compliance with financial standards.

Process Improvement and Operations Analyst|OTC and Systems Integration.

• Led solutions to resolve SI and SAC design challenges, while streamlining 20+ cross-functional projects within OTC.
• Designed and implemented macros, dashboards, and tracking tools to boost UAT efficiency and performance analysis.
• Proposed operational and system (EDI) enhancements, and developed budgets to manage expenses and funding allocation.

Finance Operations and Process Support Specialist.

• Expert in account reconciliation, GL corrections, and financial reporting using Advanced Excel and Sundry Tracker.
• Managed retro billing, rebate settlements, and dispute resolution, delivering cost-effective solutions for senior leadership.
• Supported UAT testing and automation initiatives, ensured smooth onboarding processes, and validated DTPs.
• Proactively escalated high-priority issues and collaborated with business partners to enhance SAC, providing strategic clarity on operational challenges.

Logistics and Supply Chain Coordinator

• Oversaw carrier relationships and shipment coordination to optimize delivery efficiency and cost-effectiveness.
• Led booking operations, prioritized telecom logistics, and managed CDP reporting independently.
• Improved profitability by resolving complex issues in material handling, inventory, and mail distribution, while ensuring timely task completion, and operational scheduling.

Customer Service and Credit Support Specialist.

• Resolved customer concerns with a proactive approach, handling inquiries via calls and emails, while supporting collections and credit management for key clients.
• Ensured compliance in managing payment issues, led training sessions for new associates, and analyzed claims through cross-functional collaboration.
• Maintained detailed records to enable fast, effective problem resolution.