Sreya S Nair
Team Lead
Kerala
Summary
Experienced SOC Analyst with a strong focus on email security, specializing in monitoring and responding to security incidents, email-based threats, and phishing attacks. Skilled in using tools to detect, analyze, and mitigate risks, while ensuring the integrity and confidentiality of organizational data. Proficient in implementing email security measures, such as anti-phishing, and spam filtering, to safeguard against evolving cyber threats.
Overview
6
6
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Team Lead
UST
09.2024 - Current
- Leading a team of 9 members in the monitoring and remediation of security incidents, ensuring the team's adherence to service-level agreements (SLAs) and security protocols.
- Coordinated and created shift rosters for the team to ensure 24/7 coverage, maintaining operational efficiency and balancing team workload.
- Managed and prioritized security incidents using ServiceNow, ensuring timely resolution and proper documentation for compliance purposes.
- Prepared and delivered detailed client reports and presentations for governance calls, providing insights into security posture and incident trends.
- Drive continuous improvement initiatives within the team, identifying process gaps and implementing best practices to enhance operational performance.
- Conducted regular security awareness training for team members, ensuring up-to-date knowledge of industry trends and evolving threats.
SOC Analyst
UST
11.2021 - 08.2024
- Experienced in handling Mimecast, monitoring and remediating Azure and Malwarebytes alerts.
- Doing initial triage of Netskope incidents.
Attended implementation calls for Elysium monitoring tool. - Skilled in managing phishing alert incidents and executing appropriate remediation actions.
Proficient in using ServiceNow for ticket management. - Regularly interact with clients to address concerns and provide updates.
Prepare client reports and presentations for governance calls. - Recognized by UST with USTAR recognition for achieving a 10/10 NPS score.
- Continuously enhance skills through training on LinkedIn Learning and Udemy, as well as attending webinars from security vendors.
- Successfully prepared shift rosters for the team and demonstrated flexibility to work in a 24/7 shift environment
Project Engineer
Wipro Limited
10.2018 - 11.2021
- Hands-on experience in email security, managing devices such as Symantec Email Security Cloud, Microsoft Exchange Online Protection (MSEOP), Microsoft Defender Portal, and Proofpoint Mail Gateway.
- Familiar with Zscaler Proxy (ZIA/ZPA) and Cisco Umbrella Proxy
- Strong understanding of email authentication technologies, including SPF, DMARC, and DKIM.
- Contributed to Symantec version upgrades and managed security incidents using ticketing tools like ServiceNow, with expertise in Incident, Request handling, and Change Management.
- Completed multiple security-related courses on LinkedIn Learning
- Demonstrated ability to work in a 24/7 shift environment.
Education
BTech - Computer Science
College Of Engineering Kalooppara, Thiruvalla
04.2001 -
Higher Secondary -
Little FLower Vidyaniketan
Mundathanam,Kerala,India 04.2001 -
Skills
Performance monitoring
Process improvement
Coaching and mentoring
Effective Time Management
Certification
C)SP Certified Security Principles
Timeline
Team Lead
UST
09.2024 - Current
SOC Analyst
UST
11.2021 - 08.2024
Project Engineer
Wipro Limited
10.2018 - 11.2021
BTech - Computer Science
College Of Engineering Kalooppara, Thiruvalla
04.2001 -
Higher Secondary -
Little FLower Vidyaniketan
04.2001 -
C)SP Certified Security Principles
Microsoft SC 900
Cisco Cyber Threat Management
ArcX Cyber Threat Intelligence 101
Oracle Cloud Infrastructure 2023 Foundation Associate
(ISC)2 CC
ProofPoint Certified Phishing Specialist
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