Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sreyanka Chakrabarti

Kolkata

Summary

Project Manager with over 7 years of experience leading AI/ML, and GenAI initiatives. Experienced in managing end-to-end delivery, improving turnaround times, and working with cross-functional teams to deliver complex projects. Strong at keeping teams.

Aligned and ensuring smooth execution from planning to delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager II (AI/ML)

Sprinklr
Bangalore
03.2023 - Current
  • Owned end-to-end delivery of GenAI programs across multiple clients, managing concurrent AI/ML projects.
  • Led migration of 100+ NLP models to GenAI, improving scalability and future readiness
  • Reduced turnaround time by 37% by streamlining processes and workflows
  • Partnered with product, engineering leads, along with other cross-functional teams, to drive execution and align solutions with business and user needs.
  • Acted as the primary client-facing contact, managing stakeholder communication, expectations, and project governance discussions.
  • Made key trade-offs between scope, timelines, and resources to meet delivery goals under tight deadlines
  • Tracked key delivery metrics (TAT, on-time delivery) to identify bottlenecks and improve efficiency
  • Managed risks and dependencies, improving on-time delivery by 20%.
  • Built structured documentation to improve visibility and execution at scale.
  • Led and mentored a team of 12 analysts, ensuring consistent, high-quality delivery.
  • Identified upsell opportunities, improving client outcomes, and solution adoption.

Associate Manager

Sprinklr
Bangalore
03.2022 - 03.2023
  • Maintained project documentation and reports to track progress, and communicate updates to stakeholders.
  • Delivered 150+ AI models across 30+ industries, consistently exceeding benchmark accuracy, and driving high-impact outcomes.
  • Improved stakeholder visibility through structured reporting.

Senior Associate

Sprinklr
Bangalore
03.2021 - 03.2022
  • Managed projects independently, and improved performance using data insights.
  • Delivered client-facing reports supporting decision-making

Associate

Sprinklr
Bangalore
03.2019 - 03.2021
  • Supported AI model training, validation, and data workflows.
  • Maintained over 80% accuracy benchmarks across deliverables.

Education

Bachelor of Arts - Journalism And Mass Communication

Amity University
Kolkata
04-2019

Skills

  • AI/ML (Model Lifecycle, LLM Adoption)
  • Product Thinking
  • Program and Project Management
  • Stakeholder Management
  • Leadership and communication
  • Risk management
  • MS Office
  • Tools: JIRA, Confluence

Certification

Project Management - PMP Exam Prep Course, Coursera

Timeline

Manager II (AI/ML)

Sprinklr
03.2023 - Current

Associate Manager

Sprinklr
03.2022 - 03.2023

Senior Associate

Sprinklr
03.2021 - 03.2022

Associate

Sprinklr
03.2019 - 03.2021

Bachelor of Arts - Journalism And Mass Communication

Amity University
Sreyanka Chakrabarti