Sreyanka Chakrabarti
Kolkata
Summary
Project Manager with over 7 years of experience leading AI/ML, and GenAI initiatives. Experienced in managing end-to-end delivery, improving turnaround times, and working with cross-functional teams to deliver complex projects. Strong at keeping teams.
Aligned and ensuring smooth execution from planning to delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager II (AI/ML)
Sprinklr
Bangalore
03.2023 - Current
- Owned end-to-end delivery of GenAI programs across multiple clients, managing concurrent AI/ML projects.
- Led migration of 100+ NLP models to GenAI, improving scalability and future readiness
- Reduced turnaround time by 37% by streamlining processes and workflows
- Partnered with product, engineering leads, along with other cross-functional teams, to drive execution and align solutions with business and user needs.
- Acted as the primary client-facing contact, managing stakeholder communication, expectations, and project governance discussions.
- Made key trade-offs between scope, timelines, and resources to meet delivery goals under tight deadlines
- Tracked key delivery metrics (TAT, on-time delivery) to identify bottlenecks and improve efficiency
- Managed risks and dependencies, improving on-time delivery by 20%.
- Built structured documentation to improve visibility and execution at scale.
- Led and mentored a team of 12 analysts, ensuring consistent, high-quality delivery.
- Identified upsell opportunities, improving client outcomes, and solution adoption.
Associate Manager
Sprinklr
Bangalore
03.2022 - 03.2023
- Maintained project documentation and reports to track progress, and communicate updates to stakeholders.
- Delivered 150+ AI models across 30+ industries, consistently exceeding benchmark accuracy, and driving high-impact outcomes.
- Improved stakeholder visibility through structured reporting.
Senior Associate
Sprinklr
Bangalore
03.2021 - 03.2022
- Managed projects independently, and improved performance using data insights.
- Delivered client-facing reports supporting decision-making
Associate
Sprinklr
Bangalore
03.2019 - 03.2021
- Supported AI model training, validation, and data workflows.
- Maintained over 80% accuracy benchmarks across deliverables.
Education
Bachelor of Arts - Journalism And Mass Communication
Amity University
Kolkata04-2019
Skills
- AI/ML (Model Lifecycle, LLM Adoption)
- Product Thinking
- Program and Project Management
- Stakeholder Management
- Leadership and communication
- Risk management
- MS Office
- Tools: JIRA, Confluence
Certification
Project Management - PMP Exam Prep Course, Coursera
Timeline
Manager II (AI/ML)
Sprinklr
03.2023 - Current
Associate Manager
Sprinklr
03.2022 - 03.2023
Senior Associate
Sprinklr
03.2021 - 03.2022
Associate
Sprinklr
03.2019 - 03.2021
Bachelor of Arts - Journalism And Mass Communication
Amity University