Operate with factotum mindset and have solved ambiguous problems in diverse product areas like commerce, payments, security, videotelephony.
Keen on learning and solving problems with NLP , ML and existing technology
Overview
17
17
years of professional experience
Work History
Staff Product Manager
Walmart
04.2022 - Current
Strategized, designed and executed initiatives to decrease Cart drop by 5% and improving checkout experiences by increasing checkout rate to 45% from 15%
Increased CTR by 18% from 10% during promotions by redesigning price labels
Ideated and Piloted Virtual Try on for Shoes in USA market and decrease return rate by 0.8% on a selected show brand.
Launched sentiment analyzer using NLP to build library of cancellation reasons and introduced self serve cancellation
Reduced return rate by 13% by Self Serve cancellation on Garden & Home category
Recently promoted to Staff Product Manager in April 2024 and have got additional responsibility of building the Product team in Cybersecurity
Building Analytics platform using PowerBI to capture usage analytics of 650 existing products and building Make vs Buy strategy.
Senior Product Manager
YMEDIALABS
12.2020 - 04.2022
Owned 'Polestar (Volvo electric)' roadmap and partnering with Business team
Launched Seller Onboarding Portal resulted in onboarding 5 international sellers and 100 catalogs
Re-Designed the Homepage resulting in increase on Add to test drive request from 15% to 45%
Presented 'Virtual Test Drive' initiative to client leadership during covid-19 to increase engagement and retaining the sales
Prototyped Google Analytics platform with usage metrics for client Albertsons and awarded with 2 months extended contracts to capture baseline and target metrics of few features.
Product Manager
Honeywell
08.2019 - 12.2020
Led Honeywell Worker assist products audio video conferencing feature
In Spite of Covid challenges, during Beta tested 200 calls in 2 chemical factories using head mounted wearables
Charted out the roadmap of 2 years with focus on Adoption, Acquisition and Retention
Product was de-scoped due to Covid-19 impact.
Product Owner
Cisco
08.2016 - 07.2019
Worked as Product Owner in Cisco Contact Center- Context Service and Proximity solution
Led platform migrations to reduce the operational tickets by 45% based on organizational goals
Co launched features like Toast messages, waiting in lobby based on customer feedback, and interviews
Increase ASUS score from 6 to 9 in 3 months of launch and CTR by 15%.
Business Analyst
Capgemini
11.2014 - 11.2015
SORA was an internal analytics tool of Cisco to scrub the patterns of bug and suggest a recommendation to customers for their renewals
Lead team of 5 product owners for Cisco Software Analytics Suite (SORA)
Collaborated with Capgemini-Cisco team to ensure a smooth transition from waterfall to Agile using Scrum framework.
Technical Lead
GE
08.2010 - 05.2014
Test Lead/Product Owner for 5 members Team Precision Dispatcher System of North American Railways
Successfully implemented Movement Planner in Atlanta, Texas within 1 year of transition.
Business Analyst
Accenture
07.2007 - 08.2010
Joined as fresher and learnt product development using Cobol and Lotus notes.