Customer-centric and highly competent Software Test Manager with 19 years of experience in enhancing QA Delivery Excellence across various domains by driving test automation initiatives and solutions that resulted in a 20-25% reduction in test cycle time and a 15% cut in regression costs and 80% of DRE, utilizing tools like Playwright and Postman alongside Generative AI. Demonstrated success in pre-sales consulting, crafting high-value RFP/RFI solutions for clients.