Sridhar Pai

- Spearheaded the development of an internal SaaS dashboard used by 100+ logistics personnel across 3 regional hubs, improving delivery tracking and compliance adherence.
- Led user research sessions and stakeholder workshops to uncover UX gaps, contributing to a 30% increase in feature adoption and user satisfaction.
- Defined and prioritized MVP features, authored PRDs and user stories, and managed a dynamic product backlog using JIRA and Confluence.
- Orchestrated Agile ceremonies (sprint planning, stand-ups, retros) that accelerated delivery cycles and reduced release time by 20%.
- Implemented feedback loops using surveys and analytics dashboards, identifying underperforming modules and iterating for improved KPIs.
- Conducted competitive benchmarking and gap analysis, influencing roadmap direction and delivering 2 major feature launches that improved internal workflows.
- Collaborated with compliance teams to build features aligned with transport regulations, reducing audit-related delays by 40%.
- Translated logistics workflows into digital modules for SAP S/4HANA, enabling multi-region rollout with high user engagement and successful UAT execution.