Results-driven professional with extensive experience at Wells Fargo in commercial loan servicing and operational processes. Proficient in SQL query execution and process improvement, I excel in enhancing operational efficiency and accuracy. A collaborative team player, I have successfully identified and implemented solutions that streamline workflows and elevate service quality, Resolving complex internal customer issues using multiple resources, records, and reports; preparing, editing, and distributing specialized and/or complex documents.
2022-03: Business Analytics with Excel
2022-03: Excel from beginner to advanced
2024-04: Excel with Power BI
2025-05: SAP FICO (pursuing)