SRIHARI M
ASSISTANT MANAGER
COIMBATORE
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 10 years' experience in Banking.
Overview
11
11
years of professional experience
Work History
RELATIONSHIP MANAGER
SBI
02.2022 - Current
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
ASSISTANT MANAGER
SBI
04.2020 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Customer Associate
SBI
12.2012 - Current
- Recommended items to customers based on specific needs and explained features and benefits.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
Education
Master of Science - PHYSICS
BHARATHIAR UNIVERSITY COIMBATORE
KAS COLLEGE COIMBATORE 04.2001 -
Bachelor of Science - PHYSICS
BHARATHIAR UNIVERSITY COIMBATORE
SN COIMBATORE 04.2001 -
Skills
Fluent in English, Tamil, Malayalam
undefinedTimeline
RELATIONSHIP MANAGER
SBI
02.2022 - Current
ASSISTANT MANAGER
SBI
04.2020 - Current
Customer Associate
SBI
12.2012 - Current
Master of Science - PHYSICS
BHARATHIAR UNIVERSITY COIMBATORE
04.2001 -
Bachelor of Science - PHYSICS
BHARATHIAR UNIVERSITY COIMBATORE
04.2001 -
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