Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Srikanth D

Kodaikanal

Summary

Dynamic Operations Manager with a proven track record at Hotel Sree Annamalaiyar Park, excelling in cost control and guest relations. Expert in enhancing service quality and operational efficiency, I lead teams to achieve sales targets while ensuring compliance with safety standards. Committed to delivering exceptional experiences through effective communication and staff training.

Overview

16
16
years of professional experience

Work History

Operations Manager

Hotel Sree Annamalaiyar Park
Tirunelveli
01.2023 - Current

Key Responsibilities:

  • Supervise daily hotel operations
  • Manage staff and ensure SOP adherence
  • Handle guest complaints and feedback
  • Monitor budgets, costs, and inventory
  • Ensure compliance with safety and hygiene standards
  • Coordinate with department heads and direct report to MD

Food & Beverage Manager

Drool Door India Pvt Ltd
Rajapalayam
04.2024 - 10.2024

Key Responsibilities:

  • Supervise daily F&B service operations at the assigned location
  • Maintain hygiene, service standards, and ambiance
  • Train, schedule, and manage service staff
  • Ensure timely setup and coordination for events or banquets
  • Handle guest feedback and resolve service issues
  • Monitor inventory and requisitions for the outlet
  • Achieve sales targets and control operational costs
  • Coordinate with kitchen, housekeeping, and other departments

Restaurant Manager

Zyme Restaurant
Salem
04.2024 - 07.2024
  • Oversee daily restaurant operations
  • Ensure excellent guest service and satisfaction
  • Manage staff scheduling, training, and performance
  • Monitor hygiene, food quality, and service standards
  • Control inventory and reduce wastage
  • Handle guest complaints and feedback
  • Achieve sales targets and manage costs

Banquet Manager

Sikkara Hotels and Resorts
Coimbatore
06.2021 - 03.2024
  • Plan and execute all banquet events smoothly
  • Coordinate with clients and internal departments
  • Manage banquet staff and service flow
  • Ensure setup, décor, and service meet standards
  • Handle guest feedback and resolve issues
  • Monitor inventory and control costs
  • Maintain hygiene, safety, and quality standards

Senior Operation Executive

Briar Tea Garden Bungalows
03.2019 - 02.2021
  • Support day-to-day hotel/resort operations across departments
  • Coordinate with teams to ensure smooth guest experience
  • Monitor task completion and SOP adherence
  • Assist in handling guest issues and service recovery
  • Follow up on maintenance, housekeeping, and front office tasks
  • Prepare reports and update management on operations

F&B Executive & Sales

Hotel iStay (Kandhan Group of Hotels)
Coimbatore
03.2017 - 02.2019

Captain to F&B Incharge

Golden Bay Resort
Koovathur
03.2012 - 02.2017

Training Steward to Senior Steward

Quality Inn Sabari Resorts
Kodaikanal
02.2009 - 12.2011

Education

HMCT -

Shree Lakshmi Institute of Hotel Management
01.2008

Skills

  • Food & Beverage Management
  • Customer Service Excellence
  • Sales & Marketing
  • Reservation Management
  • Staff training
  • Guest relations
  • Service quality
  • Cost control
  • Operational efficiency
  • Problem solving
  • SOP adherence
  • Budget management
  • Event Planning & Coordination
  • Inventory Management
  • Property Management Systems (PMS)
  • Communication Skills
  • Team Leadership

Languages

  • English
  • Tamil

Personal Information

  • Date of Birth: 02/02/88
  • Marital Status: MARRIED

Timeline

Restaurant Manager

Zyme Restaurant
04.2024 - 07.2024

Food & Beverage Manager

Drool Door India Pvt Ltd
04.2024 - 10.2024

Operations Manager

Hotel Sree Annamalaiyar Park
01.2023 - Current

Banquet Manager

Sikkara Hotels and Resorts
06.2021 - 03.2024

Senior Operation Executive

Briar Tea Garden Bungalows
03.2019 - 02.2021

F&B Executive & Sales

Hotel iStay (Kandhan Group of Hotels)
03.2017 - 02.2019

Captain to F&B Incharge

Golden Bay Resort
03.2012 - 02.2017

Training Steward to Senior Steward

Quality Inn Sabari Resorts
02.2009 - 12.2011

HMCT -

Shree Lakshmi Institute of Hotel Management
Srikanth D