SRIKANTH H. R.
Ad Operations
BANGALORE
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Manager
Flipkart India PVT. LTD
04.2025 - Current
- Managing billing operations for revenue of 180-200 Cr monthly, ensuring accurate and timely invoicing.
- Resolve billing discrepancies, and coordinate with the AR team for invoicing.
- Prepared and provided extensive documentation and support for internal and external audits, facilitating smooth audit processes and addressing findings effectively.
Assistant Manager
Flipkart India PVT. LTD
05.2023 - 04.2025
- Optimizing the sales campaign performance and creating the sales report.
- Consistent testing of targeting to optimize ROI, CTR & Conversion rate.
- Handling events with a revenue of more than 800 Cr.
- Perform A/B testing for optimizing creative & campaign performance.
- Performing pre-deployment testing for new inventories.
- Creating trackers for tracking monthly loaded vs consumption and BU level trackers.
- Manage and understand complete picture of inventory utilization and provide clear explanation of bottlenecks and recommended action steps to improve fill-rate
- New hire training and onboarding on to business services.
- Work with sales team to assist with management of client expectations throughout the life of a campaign.
Ad Operations- Executive
Flipkart India PVT. LTD
04.2021 - 05.2023
- Campaign setup, creative upload and modifications.
- Optimizing the campaign performance.
- Oversaw day-to-day campaign activities and created detailed reports.
- Provide additional chat support for assistance on sales and new client onboarding.
- New hire training and onboarding on to business services.
Manager - Content Development
Nulurn Edutech PVT. LTD
12.2019 - 04.2021
- Lead and work with team of content developers and coordinate with faculties.
- On-boarding new faculties and training.
- Meet quality and productivity standards.
Production Coordinator
Indecomm Global Services
08.2018 - 03.2019
- Lead and work with the team of linguists and coordinate with the clients.
- Provide direction to the team and key contributor on all projects.
- Monitor and maintain production environments.
- Review current and future environment.
Quality Controller
Nuance Transcription Services India Pvt. Ltd
06.2017 - 07.2018
- Promoted as Quality Controller within twelve months of joining.
- Worked on eScription, Dictaphone Enterprise Speech System.
- Edit documents consistently and according to transcription guidelines, standards of style and formats of practice.
- Recognize, interpret, and evaluate inconsistencies, discrepancies, and inaccuracies in medical dictation and appropriately clarify and report them.
- Using preferred standard quality scoring guidelines, calculate and score reports consistently and fairly and weighing the varying degrees of errors against the documentation length.
Medical Language Specialist
Nuance Transcription Services India Pvt. Ltd
07.2016 - 05.2017
- Review medical records for timeliness, completeness, accuracy, and appropriateness of data.
- Meet quality and productivity standards.
- Electronically record data for collection, storage, analysis, retrieval, and reporting.
- Format reports according to established guidelines.
Quality Analyst
Healthcare Process Solution Pvt. Ltd
12.2015 - 05.2016
- Using preferred standard quality scoring guidelines calculate and score reports consistently and fairly, weighing the varying degrees of errors against the documentation length.
- Working on Reports of Speech Recognition software and edit transcribe the Speech-Recognized Documents.
- Recognize, interpret, and evaluate inconsistencies, discrepancies, and inaccuracies in medical dictation and appropriately clarify and flag or report them as needed.
- Formatting /QA'ing documents marking errors and providing feedback to the Editors.
Quality Controller
Nuance Transcription Services India Pvt. Ltd
04.2012 - 05.2015
- Proofreading and editing medical records.
- Meet quality and productivity standards as an individual and also as a team.
- Preparing daily workloads for staff & coordinating the daily allocation of work.
- Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards.
- Problem solving and coordination to avoid any business continuity impact on a daily basis.
- Encourage/Appreciate the team members and create a positive working environment to provide high quality outcomes.
- Preparing daily reports and team rooster.
Medical Transcriptionist (Proofer EScriptions)
Nuance Transcription Services India Pvt. Ltd
08.2007 - 04.2012
- Transcribing, Proofreading, and Editing Medical Reports.
- Meet quality and productivity standards.
- Format reports according to established guidelines.
- Use reference materials appropriately and efficiently.
- Promoted as Senior Proofer within 12 months.
Education
Bachelor of Commerce -
Dr. C. V. Raman University
01.2014 - 06.2017
Skills
Team leadership
Team collaboration
Decision-making
Multitasking
Cross-functional teamwork
Coaching and mentoring
MS office
Adaptability
Timeline
Manager
Flipkart India PVT. LTD
04.2025 - Current
Assistant Manager
Flipkart India PVT. LTD
05.2023 - 04.2025
Ad Operations- Executive
Flipkart India PVT. LTD
04.2021 - 05.2023
Manager - Content Development
Nulurn Edutech PVT. LTD
12.2019 - 04.2021
Production Coordinator
Indecomm Global Services
08.2018 - 03.2019
Quality Controller
Nuance Transcription Services India Pvt. Ltd
06.2017 - 07.2018
Medical Language Specialist
Nuance Transcription Services India Pvt. Ltd
07.2016 - 05.2017
Quality Analyst
Healthcare Process Solution Pvt. Ltd
12.2015 - 05.2016
Bachelor of Commerce -
Dr. C. V. Raman University
01.2014 - 06.2017
Quality Controller
Nuance Transcription Services India Pvt. Ltd
04.2012 - 05.2015
Medical Transcriptionist (Proofer EScriptions)
Nuance Transcription Services India Pvt. Ltd
08.2007 - 04.2012
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