Srikanth Jakkula
Hyderabad
Summary
Results-driven Sr. Quality Analyst with expertise in Selenium automation and Agile methodology. Enhances product quality through thorough testing and effective collaboration. Mentors teams and delivers impactful presentations, contributing to successful project outcomes and client satisfaction.
Overview
3
3
Languages
1
1
Certification
14
14
years of professional experience
Work History
Sr. Quality Analyst
TheCapitalNet
10.2019 - Current
- Worked for all 3 TheCapitalNet(SaaS company) products(CRM domain) and focused on the testing of upcoming requirements & enhancement which include the new features in the applications.
- Developed test plans, scenarios, and case designs, and executed them to validate product functionality and enhance user experience.
- Executed various testing types, including functionality, regression, environment, UAT, and sanity/smoke checks, to ensure comprehensive product quality.
- Released planned tickets weekly, ensuring product quality and alignment with priority requirements.
- Bug Reporting and Tracking: Identify, document, and report defects found during testing. Collaborate with developers to reproduce and troubleshoot issues, providing detailed information to help fix bugs.
- Test Automation Design: Develop automated test scripts using Selenium to validate the functionality of web applications. This involves understanding application requirements and designing test cases that cover various scenarios.
- Script Development: Write, maintain, and enhance automated test scripts in programming languages supported by Selenium, such as Java, Python, C#, or JavaScript.
- Test Execution: Execute automated test scripts to verify the correctness and performance of web applications. This includes running tests on different browsers and platforms to ensure compatibility..
- Test Maintenance: Regularly update and maintain test scripts and frameworks to accommodate changes in the app's user interface or functionality.
- Created and managed test data for automated tests, including setting up databases and mock services.
- Documentation: Document test cases, test results, and issues. Create detailed reports and logs to provide insights into test coverage and quality.
- Collaboration: Work closely with developers, business analysts, and other stakeholders to understand requirements, clarify functionality, and ensure that the test coverage aligns with the application's needs.
- Coordinated with business analysts and the development team on all requirements and bugs that were raised.
- Analyzing and reviewing the requirements before pushing it to development.
- Bi-weekly presentations on new features which were released.
- Also worked as a Business Analyst (BA) which included Requirement gathering, implementation of new features, wireframes, etc.
- Projects: TheInvestorNet, TheBizPlanner, TheIncubatorPro
- Model Followed: Agile methodology, Selenium Automation.
- Technologies worked on: Jira, Robo 3t, Minio, Mailgun, S3, GridFS, Selenium with java TestNG and Cucumber Frameworks
Quality Analyst
Divami design solutions and Pvt Ltd
01.2018 - 10.2019
- Designed, reviewed, and executed test cases by analyzing functionality documents and traceability matrices.
- Tested and verified e-learning course module instructions for clarity and accessibility for first-time users.
- Reporting and tracking of bugs on Spotter (In house Test Management Tool).
- Reviewed client feedback to confirm adherence to project specifications.
- Analyzed client requirements to align projects with expectations., Effort estimation, Created Q plan.
- Led a team of 12 individuals for 6+ months guiding 50+ modules in 2 projects.
- Worked on different SDLC/STLC methodologies such as Agile, Waterfall, etc... . .
- Projects: Hospice, INCX, Transworld Avana, Medicopia, A.P. Government Dashboard, OneMoney.
- Technologies worked on: JIRA - A Defect Tracking Tool, Studio 3T, Stimulator devices for mobile.
Support Specialist
Y-Axis Overseas & Careers
10.2017 - 01.2018
- Respond to end user (client) support requests via Telephone, email, or Chat with a sense of urgency
- Resolved technical issues to facilitate smooth attendance in classes.
- Provided technical support for collaboration services to ensure effective communication.
- Assisted in technical support for process development to enhance user experience.
- Coordinating with clients regarding their upfront for the process.
- Conducted evaluations of client assessments in class.
- Log and track requests using the SAP platform.
Relationship Manager for UCS (VCNOW)
Unified Collaboration Services
02.2015 - 09.2017
- Coordinated client communications and XLRI management class.
- Troubleshot video conferencing problems to ensure seamless connectivity.
- Resolved technical issues through effective troubleshooting methods.
- Resolving the concerns regarding the vc connectivity through cloud collaboration.
- Participated in cloud application web conferences to enhance collaboration.
- Reviewed and updated concepts while identifying defects and providing suggestions.
- Scheduled and managed operations of the VCMS portal for efficient use.
- Worked on Windows and web-based applications.
IT Lead
Reliance Communications
05.2012 - 02.2015
- Developed Windows and web-based applications.
- Identified and suggested updates to concepts while addressing defects.
- Engaged with customers to resolve inquiries and enhance satisfaction.
- Overcame client's objections/rejections to company products and convinced them
- Answered calls professionally providing complete information about products, taking/order cancel requests, or obtaining details about complaints.
- Followed up on client complaints to ensure timely resolution and action taken.
- Managed to keep records of customer interactions, transactions, complaints, comments as well as actions taken, process orders, forms and applications
Intern Test Engineer
Orange HRM
02.2025 - 05.2025
- OrangeHRM is software which can be used by small and medium size companies for handling their crucial asset i.e. People. It is a way to produce a cost-effective system to re-engineer the HR process. In this software mainly there are two users, the first admin & second ESS user i.e. employee himself. Admin is available with full access for the application while ESS has limited access.
- Conducted software tests as an intern test engineer to identify defects and ensure quality assurance.
- Created comprehensive project documentation for OrangeHRM to support user understanding and implementation.
- Participated in AIVariant training project to enhance knowledge and skills in testing methodologies.
Education
B.Tech - Electronics & Communication
Hi-Tech college of engineering & Technology Affiliated to Jawaharlal NehruTechnological University
Hyderabad01-2011
Intermediate - M.P.C
Royal Junior College
Hyderabad, AP01-2007
S.S.C - Board of Secondary Education
Rao's High School
Hyderabad, A.P01-2005
Skills
- Testing methodologies
- Automation Tools: Selenium IDE
- API Testing
- Testing management
- Testing methodologies
- Programming Languages: Python
- Testing methodologies
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge. Jakkula Srikanth
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Telugu
Native
Native
Certification
- Automation selenium with Java
Accomplishments
- Top Performer Award in Divami Design Solutions.
- Quality Excellence Award – 2024, awarded for identifying critical defects before production release.
- Spot Award – 2023, for outstanding contribution to a high-priority product release.
- Team Excellence Award – 2023, for cross-functional collaboration that improved release quality.
Affiliations
- If you mean **Activities for a QA Engineer resume/CV**, you can include:
### Activities
- Participated in **QA knowledge-sharing sessions** and technical discussions.
- Contributed to **test automation framework development and maintenance**.
- Conducted **peer reviews of test cases, automation scripts, and test scenarios**.
- Participated in **Agile/Scrum ceremonies**, including sprint planning, daily stand-ups, and retrospectives.
- Supported **release validation and regression testing** for production deployments.
- Participated in **bug triage and root-cause analysis** with development teams.
- Conducted **knowledge-transfer sessions** for new team members.
- Explored and evaluated **new testing tools and technologies**.
- Contributed to **process improvement initiatives** to increase test efficiency and coverage.
- Participated in **internal hackathons, technical workshops, and QA communities**.
Timeline
Intern Test Engineer
Orange HRM
02.2025 - 05.2025
Sr. Quality Analyst
TheCapitalNet
10.2019 - Current
Quality Analyst
Divami design solutions and Pvt Ltd
01.2018 - 10.2019
Support Specialist
Y-Axis Overseas & Careers
10.2017 - 01.2018
Relationship Manager for UCS (VCNOW)
Unified Collaboration Services
02.2015 - 09.2017
IT Lead
Reliance Communications
05.2012 - 02.2015
B.Tech - Electronics & Communication
Hi-Tech college of engineering & Technology Affiliated to Jawaharlal NehruTechnological University
Intermediate - M.P.C
Royal Junior College
S.S.C - Board of Secondary Education
Rao's High School