Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Roles Played
Firms
Management Skills
Training
Domains
Products
Timeline
Generic

Srikanth S

Hyderabad

Summary

Dynamic Senior Technical Program Manager and Project Manager/Scrum Master with over 13 years of experience in Agile methodologies and project governance. Expertise in driving cross-functional teams to ensure project success and deliver high-quality products, complemented by strong proficiency in Jira management, Agile ceremonies, and end-to-end project lifecycle management. Dedicated professional focused on enhancing operational efficiencies and facilitating transformative change, adept at translating client objectives into actionable plans while supporting strategic program goals. Proven ability to manage major releases, changes, and incidents within complex IT operations and high-pressure environments, consistently committed to excellence and continuous growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Technical Program Manager

Progress Software
06.2024 - Current

Scope and Requirements Management: Gather and clarify requirements, define scope, and manage changes through structured change management processes.

Stakeholder Management: Communicate project progress and timelines, manage expectations, and address escalations effectively.

Risk and Change Management: Continuously assess risks, create mitigation strategies, and manage change requests, ensuring alignment with project goals.

Resource Management: Oversee team allocation, onboard new resources, and manage appraisals, contracts, and invoicing in line with project milestones.

Defect Tracking: Manage defect resolution processes, ensuring prompt identification, prioritization, and resolution of issues.

Project Governance: Develop project charters, maintain escalation plans, and conduct weekly, monthly, and quarterly reviews to ensure adherence to timelines and deliverables.

  • Review end-to-end release planning and executed it seamlessly in a continuous delivery environment.
  • Ensured compliance with Waterfall/Agile models throughout the implementation process.
  • Facilitated kick-off meetings, conducted comprehensive internal/external reviews, and organized productive walkthrough calls and dry/mock runs for all releases.
  • Resolved issues promptly within specified timelines, employing creative workarounds when necessary.
  • Ensures co-ordination of Software package design, Configuration, Build/Code ,Merge/Branch and Test environments following established policies and procedures.
  • Prepared and disseminated comprehensive release/backout plans, ensuring all project stakeholders, testing teams, and external partners were well-informed.
  • Collaborated closely with testers, Product managers, solution architects, product owners, developers, to streamline release activities, capture essential details, and optimize release/testing planning.
  • Effectively communicated upcoming release issues and concerns to leadership, providing regular status updates on infrastructure requests to project stakeholders.
  • Provided expert guidance, alignment, and leadership for requirements, risk management, and issue resolution within solution teams.
  • Presented and published VISIO and IDP decks to directors, development managers, and stakeholders, ensuring clear and concise communication of release-related information.
  • Communication & Collaboration: Act as a liaison between development teams, stakeholders, and clients, ensuring alignment on project goals and progress.

Senior Consultant-Project Management

CGI Information systems
01.2017 - 06.2024
  • Led end-to-end release planning and executed it seamlessly in a continuous delivery environment.
  • Ensured compliance with Waterfall/Agile models throughout the implementation process.
  • Facilitated kick-off meetings, conducted comprehensive internal/external reviews, and organized productive walkthrough calls and dry/mock runs for all releases.
  • Resolved issues promptly within specified timelines, employing creative workarounds when necessary.
  • Orchestrated Scrum calls to foster effective collaboration among cross-functional teams during the release cycle.
  • Ensures co-ordination of Software package design, Configuration, Build/Code ,Merge/Branch and Test environments following established policies and procedures.
  • Obtaining the business sign off for the Deployment.
  • Managed and expedited critical defect hotfix releases to address stakeholder-reported issues via PIS releases.
  • Prepared and disseminated comprehensive release/backout plans, ensuring all project stakeholders, testing teams, and external partners were well-informed.
  • Aligned and coordinated with multiple teams, ensuring timely updates on testing status across pre-production environments.
  • Collaborated closely with testers, project managers, solution architects, product owners, developers, and third-party teams to streamline release activities, capture essential details, and optimize release/testing planning.
  • Effectively communicated upcoming release issues and concerns to leadership, providing regular status updates on infrastructure requests to project stakeholders.
  • Provided expert guidance, alignment, and leadership for requirements, risk management, and issue resolution within solution teams.
  • Coordinated with release engineers, product owners, developers, QA, technical groups, and external teams to assess branch and code merge impacts.
  • Presented and published VISIO and IDP decks to directors, development managers, and stakeholders, ensuring clear and concise communication of release-related information.
  • Conducted comprehensive lessons learned and retrospective meetings to drive process optimization and continuous improvement in release planning.

Software Developer

Valuelabs India Pvt Ltd
05.2016 - 01.2017
  • Deployed multiple services/projects/jar files in SOA/OSB production and non-prod environments.
  • Configured JDBC connections and data sources with different end-point databases.
  • Configured different WebLogic resources like Connection Factories, Queues,Topics, etc.
  • Monitored error logs, fixing the problems and tuning parameters on WebLogic environment.
  • Performance tuning at WebLogic domain level and OS level, performance tuned WebLogic JVM heap, threads, JDBC and JMS subsystems
  • Executed week-end maintenances and configuration changes in production.
  • Weekly bounce of Production servers for stability and performance.
  • Recommended solution by support
  • Worked on multiple issues in SOA/OSB production and non-production environments.
  • Worked with Oracle Support to get solution for critical issues(P1), created SRSand implemented
  • Tracked User Acceptance Testing (UAT) results and conducted Scope Review, Release Walkthrough and Go/No-Go meetings for all release activities.
  • Prepared and communicated the release plan, schedule, Release status and test results to all stakeholders.
  • Managed Post go-live activities, ensuring successful implementation and coordinating with relevant teams in case of any issues during or after go-live.

Software Engineer

Landmart IT India Pvt Ltd
05.2013 - 04.2016
  • Worked on Integration of payment gateway propay with ColdFusion.
  • Involved in Development of dynamic data processing using Jquery.
  • Worked on Registration and login process.
  • Worked on Admin panel to update necessary changes on the website, and Generating the reports of the users on sport basis.
  • Developed CFC’a to incorporate business logic.
  • Responsible end-to end development.
  • Retrieve the data from SQL database and cross verify with UI Reports.
  • Involved in fixing various issues from client side. Actively participated in continuous service improvement initiatives to deliver a more effective and consistent service to the business.

Education

B. Tech -

JNTUH University
01.2010

Skills

  • Ticketing Tools: BMC Remedy, Service Now, HP Service Mgr, OWS and SDM
  • Other Tools: Asana, JIRA, Confluence, Miro, AZ DO, Microsoft Project, VISIO, TFS, Jenkins, GitHub, Terraform
  • Product management
  • Employee evaluations
  • Client relationships
  • Client management
  • Continuous process improvements
  • Project leadership
  • Project management
  • Program implementation
  • Stakeholder management
  • Cross-functional team leadership

Accomplishments

  • CGI PEGA award winner for the year 2018
  • Received “We Care Recognition Award” for the year-2017.
  • Extra mile Support Award and Best team awards for the year 2022 etc.

Certification

  • Certified SAFe Scrum Master from Scaled Agile, Inc.
  • Certified AI for Work Skill Badge and AI Studio Foundations Skill Badge from Asana
  • Certified Professional Scrum Master I & II from Scrum.org

Roles Played

Served as Senior Technical Program manager for all the products (Chef, OpenEdge, DataDirect, Marklogic DB, Corticon Js), Project Manager, RTE, ColdFusion developer

Firms

Progress Software, CGI Inc., Valuelabs, LandMark IT Pvt Ltd.

Management Skills

ITIL Service Management (ITIL V3), People Management, Program Manager, Project Management , Certified Scrum Master.

Training

  • Attended classroom training on ITIL v3.
  • Attended classroom training on Azure Cloud.

Domains

Telecommunications, Data Analytics, e-Commerce, Oil and Gas, Life sciences.

Products

Chef (Infra Provisioning ), OpenEdge (IDE Development), Marklogic DB, FlowMon, DataDirect , Corticon JS

Timeline

Senior Technical Program Manager

Progress Software
06.2024 - Current

Senior Consultant-Project Management

CGI Information systems
01.2017 - 06.2024

Software Developer

Valuelabs India Pvt Ltd
05.2016 - 01.2017

Software Engineer

Landmart IT India Pvt Ltd
05.2013 - 04.2016

B. Tech -

JNTUH University
Srikanth S