Srikanth Sankara
Anantapur
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Manager
HDFC BANK LTD.
Kurnool
05.2023 - 09.2024
- Handling 1 Cluster Kurnool dist
- Worked as a Manager for PL - Emerging vertical
- Handling more than 20 branches and with team size of 15 Sales Executives across the clusters.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
Deputy Manager
AXIS BANK LTD.
Kurnool,Anantapur
12.2022 - 03.2023
- Worked as Sales Manager for Personal Loans( Digital Channel) (Team handling Role with team size of 10 Relationship Officers)
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Corporate Banking Relationship Manager
ICICI BANK LTD.
Anantapur
01.2019 - 11.2022
- Working as Relationship Manager for Anantapur Location.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Designed and maintained financial models to identify and measure risks.
Relationship Officer
KOTAK MAHINDRA BANK LTD.
01.2016 - 01.2019
- Worked as Relationship Officer
- Worked for HNI Mapped portfolio and NCA portfolio
- Doing cross selling like CC, Personal Loans, FD, Insurance etc.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
B.com (Computers) -
S.B.S.P
Hyderabad, India05.2015
Intermediate -
Sri Sai Varsha Junior College, Anantapur
Anantapur01.2012
10th -
Sree Vidhya Nikethan E.M High School, 1st Road, Anantapur
Anantapur01.2008
Skills
- Revenue management
- Stakeholder management
- Salesforce management
- Marketing
- Business planning
- Staff management
- Sales techniques
- Relationship building
Personal Information
- Father's Name: S.Venugopal
- Date of Birth: 06/15/93
- Gender: Male
- Marital Status: Single
Education
Anantapur,Anantapur,Hyderabad, India
Software
MS Excel
Contact
Anantapur, Andhra Pradesh 515001
Skills
- Self confidence
Timeline
Manager
HDFC BANK LTD.
05.2023 - 09.2024
Deputy Manager
AXIS BANK LTD.
12.2022 - 03.2023
Corporate Banking Relationship Manager
ICICI BANK LTD.
01.2019 - 11.2022
Relationship Officer
KOTAK MAHINDRA BANK LTD.
01.2016 - 01.2019
B.com (Computers) -
S.B.S.P
Intermediate -
Sri Sai Varsha Junior College, Anantapur
10th -
Sree Vidhya Nikethan E.M High School, 1st Road, Anantapur
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