Srikanth Vemuluri
Bengaluru
Summary
Results-driven IT professional with over seven years of experience specializing in the administration and optimization of JIRA Cloud, Salesforce Service Cloud, JIRA Service Management Cloud, Confluence, and Bitbucket. Demonstrated expertise in managing and configuring these platforms to enhance project management, customer service, and collaboration. Adept at driving Continuous Integration and Continuous Deployment (CICD) initiatives using Jenkins, AWS CodeBuild, and Argo CD, ensuring streamlined development workflows and rapid deployment cycles. Proven track record of improving system performance, resolving technical issues, and implementing best practices to support efficient and effective operations. Committed to leveraging a comprehensive skill set to deliver high-quality solutions that align with organizational objectives, and foster operational excellence.
Overview
7
7
years of professional experience
Work History
Senior Software Engineer
Scientific Games India Pvt Ltd
Bengaluru
09.2025 - Current
- Owned end-to-end Atlassian Analytics, designing advanced datasets and complex SQL reports for management visibility into throughput and SLA adherence.
- Built executive-ready dashboards integrating Jira, CI/CD, and test data for comprehensive project health reviews.
- Integrated Jira with CI/CD tools like GitHub to enhance development tracking from issue to deployment.
Implemented customized solutions to surface key metadata on Jira tickets, minimizing context switching for engineers. - Configured Backbone-based synchronization between two Jira instances to maintain data alignment without exposing sensitive details.
- Designed filtered sync rules to ensure client-side projects access only necessary fields and statuses for collaboration.
- Integrated Jira with remote Atlassian MCP server to enable AI tools to access live project context and assist with actions.
- Enhanced Jira through automation rules that reduce manual effort and trigger updates based on project events.
Senior Software Engineer - Jira
Zycus Infotech
Bengaluru
07.2022 - 09.2025
- Serve as the sole administrator for multiple JIRA Cloud instances supporting 1,000+ users.
- Manage projects, workflows, schemes, permissions, custom fields, notifications, dashboards, and filters.
- Configure and maintain advanced automation using plugins like ScriptRunner and JMWE for custom business logic.
- Perform JIRA Cloud migrations and ensure seamless integration with development and operational tools.
- Design and optimize Scrum/Kanban boards, sprint reports, and backlog management for Agile teams.
- Conduct training sessions and provide ongoing support to development and product teams to enhance Agile practices.
- Collaborate with stakeholders to ensure JIRA aligns with organizational processes and reporting needs.
- Architect and implement CI/CD pipelines for Kubernetes deployments using Helm and cloud-native tools.
- Automate zero-downtime deployments and release processes directly from JIRA, reducing manual interventions.
- Integrate JIRA with Jenkins, GoCD, AWS CodeBuild, and Argo CD for seamless DevOps workflows.
- Play a key role in managing and orchestrating major releases for 200+ microservices and monolithic applications.
- Manage Bitbucket repositories and projects, enforcing DevOps best practices and branch policies.
- Configure and maintain integration between Bitbucket, JIRA, and CI/CD pipelines.
- Lead initiatives to automate manual processes, improving deployment success rates and reducing downtime.
- Provide proactive support to cross-functional teams, resolving issues and enhancing productivity.
- Create custom reports and analytics dashboards to help leadership track KPIs, sprint velocity, and release health.
- Implement and maintain user access controls, permissions, and compliance standards across JIRA and Bitbucket.
- Conduct regular audits and system reviews to ensure system security and data integrity.
Software Engineer
Axdev Technologies Pvt ltd
01.2019 - 07.2022
- Expertise in Jira Administration, Analysis, Project management, Agile methodologies, Collaboration tools.
- Expert in installing and maintaining all Atlassian Products such as Jira, Confluence, Bitbucket/Stash and Jira Service Desk.
- Experience in working with Atlassian Cloud Instance and On-premises server Instance and also having good knowledge in Data Centers Instance.
- Created users on Jira Internal Directory, LDAP, Crowd and Active Directory.
- Development of Customized Dashboards, JQL Filters and shared with teams and used them on gadgets.
- Experienced in JIRA Customization with workflows, Permissions, User/Group access controls, Notifications, Screens, Fields, Issue types, various other scheme settings, post functions/validators with workflow transitions, custom configurations with add-ons/plug-in's.
- Providing training to development teams on how to track, plan and analyze using JIRA.
- Implemented product development process using Jira Agile.
- Upgrade and Migration of Atlassian Products in both Linux and Windows Servers.
- Experienced in Configuring service desk project like Portal, Mail in, SLA's, request types, Automations and Calendars.
- Created Workflow, Events, Email notification and Permission schemes and assigned project roles on Jira.
- Good experience in configuring Jira features like incoming mail, Issue collectors, Issue security and REST API's.
- Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints.
- Expert in advanced workflow configurations using conditions, validators, post functions, Properties and Triggers.
- Good hands on experience on creation of spaces, pages, templates & Macros in Confluence as per user requirement.
- Good exposure on user access, space permissions and restrictions on pages.
- Good expertise on integrating Jira with other Atlassian tools like Confluence and Bitbucket.
- Good experience in setting up of Bitbucket projects, Repositories, Permissions, Hooks, Branching models, Webhooks and SSH Keys.
- Worked on Atlassian plugins like JSU, JMWE, Script Runner, Email this issue, Portfolio for Jira, Tempo timesheets and Testflo etc.
- Attending regular meeting and experience in maintaining Runbooks/SOP's.
Education
M.Tech -
Central University of Jharkhand
Ranchi12.2019
B.Tech/B.E. -
Central University of Jharkhand
Ranchi12.2017
12th - English
Andhra Pradesh12.2013
10th - English
12.2011
Skills
- JIRA Administrator
- JIRA Integration
- JIRA Service Desk
- JIRA Developer
- Data analysis
- Process automation
- Design and development
- Project management
- Bitbucket
- Confluence
- Continuous Integration / Deployment
- Deployment Process
- Ci/Cd
- Cicd Pipeline
- Salesforce Administrator
- Agile Scrum Master
Languages
- English
- Telugu
- Hindi
Timeline
Senior Software Engineer
Scientific Games India Pvt Ltd
09.2025 - Current
Senior Software Engineer - Jira
Zycus Infotech
07.2022 - 09.2025
Software Engineer
Axdev Technologies Pvt ltd
01.2019 - 07.2022
M.Tech -
Central University of Jharkhand
B.Tech/B.E. -
Central University of Jharkhand