Srikruthi kolichala
Rainbow womens pg
Summary
Dynamic IMTS Engineer from Mindtree with nearly 3 years of experience, specializing in Microsoft Teams and direct routing. Demonstrated expertise in system troubleshooting and client handling, with a proven track record of resolving high-priority tickets and enhancing team collaboration. Skilled in cloud infrastructure basics, including AWS, and committed to continuous improvement.
Overview
3
3
years of professional experience
Work History
IMTS Engineer
Mindtree
02.2020 - 11.2022
An IMTS engineer with 2.9 years of experience offering exceptional technical support and troubleshooting to the clients and customers. Experienced in handling issues related to microsoft teams and direct routing and also deploying microsoft teams.
Tools:
M.S teams diagnostics.
Application support.
Administrating users.
Azure active directory.
Teams admin centre.
Microsoft Teams and devices.
Skype for business online.
Exchange online.
troubleshooting issues related to MS teams in microsoft project catering to global customers.
Collaborated with cross team and cross product to resolve high priority tickets.
proficient knowledge in call flows in MS teams.
Education
B.tech - ECE
Mallareddy College of Engineering
Dhulapally 04.2001 -
Trinity Junior College
Karimnagar2014
Skills
Client handling
Languages
Telugu
Advanced (C1)
Hindi
Intermediate (B1)
English
Upper intermediate (B2)
Travelling, Volunteering works for in local charity group, interior decorating, Event planning
*Have organized multiple women only trips and traveled to different states in india.
*Implementing initiatives promoting menstrual health in government schools of rural parts of telangana including awareness events,educational programs and distribution of menstrual pads kit to girls as a part of a facebook charity group called aikyam
*Active participation in multiple community events, event planning and collaboration.
Timeline
IMTS Engineer
Mindtree
02.2020 - 11.2022
B.tech - ECE
Mallareddy College of Engineering
04.2001 -
Trinity Junior College
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