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Network and Services Operations Analyst with 13+ years of experience in network management, system monitoring, and technical support. Proven ability to streamline processes, optimize resources, and improve efficiency, as demonstrated at Accenture and Hinduja Global Solutions. Expertise includes incident/order management, network migrations, troubleshooting, automation, data analysis, and project management. Adept at cross-functional collaboration and stakeholder management, ensuring optimal performance, high customer satisfaction, and seamless service delivery. Analytical skills applied to production monitoring, root cause analysis, and actionable solutions. Seeking to leverage strategic thinking and analytical expertise to advance innovative solutions in network operations.

Accomplished Network & Services Operation Analyst with a proven track record at Accenture, enhancing FTTH project designs and streamlining data systems for efficiency. Spearheaded quality audits and led a 10-member team, showcasing strong leadership and quick learning abilities. Initiated RPA at TATA Consultancy Services, achieving a 15 FTE reduction. Expert in workflow optimization and resource planning, committed to delivering scalable solutions and client satisfaction.

My plan is to build a long-term career with a progressive & professionally Managed institution in a competitive, challenging & rewarding environment. I Have equipped myself conceptually & practically towards achieving my goal & on the lookout for an opportunity to apply myself excellent organizational skills with superior memory for details & strong work ethic.

Telecommunication professional with over 9 years of experience, with proven track record in network planning, designing, change and deployment management with managing advanced Telecommunication systems using FTTX. Skilled in optimizing network, enhancing user experience and driving innovative solutions with Just in Time. Adept at collaborating with cross-functional teams to deliver complex projects on time and within budget. Seeking to leverage extensive technical expertise and industry knowledge to contribute to the success and innovation.

Srilaxmi S

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Network & Svcs Operation Analyst

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Network & Svcs Operation Analyst

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