Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Achievements
Timeline
Generic

Srilekh S

Faridabad

Summary

Senior Business Analyst and Transformation Leader with 21+ years at Tata Consultancy Services, leading global Agile transformations, large-scale program delivery, and strategic initiatives across Banking, Healthcare, and Retail domains. Proven in aligning business and technology to accelerate delivery, improve operational efficiency, and build high-performing global teams.

PhD in Management with expertise in Agile transformation, stakeholder leadership, business storytelling, and strategic execution. Recognized for delivering 30%+ efficiency improvements, managing multimillion-dollar programs, and driving AI-enabled digital transformation through data-driven decision-making and innovation.

Overview

21
21
years of professional experience
4
4
Certifications
5
5
Languages

Work History

Senior Business Analyst

Tata Consultancy Services
Noida, India
08.2024 - Current

Clients: Nordea Bank and Lloyds Banking Group

  • Partnered with business leadership and cross-functional stakeholders to define strategic roadmaps and transformation initiatives, contributing to a 25% improvement in operational efficiency across business units.
  • Acted as a strategic consultant to business and technology teams by identifying process gaps, analyzing business pain points, and recommending scalable digital solutions that reduced manual effort by 40%.
  • Served as a bridge between business vision and execution by translating complex business objectives into actionable user stories, process models, and delivery plans, improving delivery predictability by 35%.
  • Collaborated with product owners, architects, and delivery teams to align business capabilities with enterprise goals, enabling the successful execution of multi-functional transformation programs.
  • Leveraged AI-assisted analysis and automation tools for requirement documentation, process analysis, reporting, and workflow optimization, reducing analysis turnaround time by 45%.
  • Applied data-driven analysis and business intelligence insights to support leadership decisions, improve KPI tracking, and enhance reporting accuracy by 30%.
  • Influenced executive stakeholders through business storytelling, strategic presentations, and solution-driven discussions, strengthening stakeholder confidence, and improving project approvals.

Senior Business Analyst

Tata Consultancy Services
Gurgaon, India
06.2020 - 07.2024

Client: CVS Healthcare

  • Analyzed business processes to identify inefficiencies and recommend improvements.
  • Gathered, analyzed, and documented business requirements from more than 15 stakeholders across business and technical teams, improving requirement clarity and reducing rework by 30%.
  • Facilitated requirement workshops, stakeholder meetings, and sprint discussions, enabling the successful delivery of project milestones within planned timelines for three major releases.
  • Prepared BRD, FSD, user stories, process flows, use cases, and acceptance criteria, ensuring 95% requirement traceability throughout the project lifecycle.
  • Collaborated closely with development, QA, and business teams to resolve requirement gaps and change requests, reducing production defects by 25%.
  • Supported Agile project delivery by participating in sprint planning, backlog grooming, UAT coordination, and defect prioritization, contributing to a 20% improvement in delivery efficiency.

Project Manager & Agile Transformation Lead

Tata Consultancy Services
Gurgaon, India
08.2017 - 08.2018

Client: Lloyds Banking Group

  • Transitioned programs to Agile, increasing delivery speed by 30%.
  • Coached teams and leaders across India & UK, driving mindset shifts.
  • Built 10+ JIRA dashboards, strengthening metrics-driven management.
  • Reduced rework via “review & lead” processes, improving client deliverables.
  • Optimized resource utilization, achieving milestones without added headcount.

Scrum Master

Tata Consultancy Services
Gurgaon, India
08.2014 - 08.2017

Client: Deutsche Bank, Germany

  • Facilitated Scrum events and ensured disciplined Agile practices to improve team delivery and predictability.
  • Removed impediments and coached teams on self-management, resulting in improved velocity and sprint goal achievement.
  • Partnered with Product Owners to refine backlogs, improve story quality, and maintain readiness for upcoming sprints.
  • Drove continuous improvement using metrics (velocity, cycle time, burn-down) and actionable retrospectives.

Test Manager

Tata Consultancy Services
Gurgaon, India
08.2010 - 08.2014

Client: Deutsche Bank, Germany

  • Delivered securitization projects, reducing credit risk by 30–40% YoY.
  • Directed SIT & UAT for quarterly releases, ensuring smooth execution.
  • Championed Agile adoption, embedding inspect-and-adapt principles.
  • Managed global QA teams, improving test coverage without additional resources.
  • Established metrics-driven reporting (velocity, burndown, defect density).

Test Lead

Tata Consultancy Services
Noida, India
01.2007 - 08.2010

Client: TESCO, CISCO

  • Led end-to-end testing activities, including test planning, estimation, execution, and defect management for multiple releases.
  • Coordinated with cross-functional teams to align testing strategy with business and delivery timelines.
  • Mentored and managed test teams, improving test coverage, defect leakage reduction, and overall delivery quality.

Test analyst

Tata Consultancy Services
Bengaluru, India
11.2005 - 01.2007

Client: GE Healthcare, TESCO

  • Designed and executed functional, integration, and regression test cases, contributing to high-quality delivery across applications.
  • Identified, logged, and tracked defects using ALM, collaborating closely with developers for timely resolution.
  • Validated business requirements through requirement traceability, and supported UAT with accurate test evidence.

Education

Ph.D. - Management

Manav Rachna University
Faridabad, India
04-2024

MBA - International Business

Annamalai University
Chidambaram, India
06-2008

B.E. - Computer Science

Visvesvaraya Technological University
Dharwad, India
07-2005

Skills

    Analytical skills :Requirements gathering, Business process modeling, Product Strategy, Stakeholder Management, Data Driven Decision making, Optimal AI capability usag

Certification

SAFe Practitioner

Accomplishments

  • Gold Level TATA Certified Mentor
  • TCS Certified Business Storyteller
  • TCS Certified Contextual Master
  • Winner of multiple Team and Leadership Awards

Achievements

  • Invited as a special speaker at TCS 50th Year Celebration
  • Part of multiple Panel discussions at TCS
  • Coordinator of AI events at TCS
  • Volunteered at India AI Impact Summit in TCS AI Hackathon

Timeline

Senior Business Analyst

Tata Consultancy Services
08.2024 - Current

Senior Business Analyst

Tata Consultancy Services
06.2020 - 07.2024

Project Manager & Agile Transformation Lead

Tata Consultancy Services
08.2017 - 08.2018

Scrum Master

Tata Consultancy Services
08.2014 - 08.2017

Test Manager

Tata Consultancy Services
08.2010 - 08.2014

Test Lead

Tata Consultancy Services
01.2007 - 08.2010

Test analyst

Tata Consultancy Services
11.2005 - 01.2007

MBA - International Business

Annamalai University

B.E. - Computer Science

Visvesvaraya Technological University

Ph.D. - Management

Manav Rachna University
Srilekh S