Srimannarayana Dava

As an Associate at Wipro Technologies working for a Google client in the information and media industry, your roles involved. Client Support: Assisting with various technical and operational needs of Google, focusing on the information and media sectors.Issue Resolution: Addressing and resolving technical issues and challenges to ensure smooth operations. Process Improvement: Contributing to the enhancement of workflows and systems to improve efficiency and performance. Reporting: Generating and analyzing reports to provide insights and support decision-making for client projects

• Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
• Trained and supported new team members, maintaining culture of collaboration.
• Mentored junior associates, fostering professional growth and helping them reach their full potential.
• Roles and Responsibilities Spam Detection: Identify and remove spammy or deceptive content from product listings, such as fake reviews, misleading product descriptions, or unauthorized ads. Policy Enforcement: Ensure all listings comply with Google’s advertising policies and e commerce standards, addressing issues related to accuracy, authenticity, and prohibited products. Quality Assurance: Monitor and assess the quality of product data to prevent fraudulent listings and enhance the overall user experience. Incident Reporting: Document and report spam and policy violations to improve the platform’s security and reliability. Merchant Support: Guide and educate e-commerce merchants on compliance and best practices to minimize inadvertent violations and improve listing quality.