Srinath Teku
Hyderabad
Summary
Dynamic U.S. Payroll Manager with a proven track record at Amazon Development Centre, driving compliance and efficiency in multi-state payroll operations. Expert in federal and state tax regulations, I led initiatives that reduced error rates by 30% while fostering team development and collaboration. Skilled in process automation and analytics, enhancing operational performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
U.S. Payroll Manager
Amazon Development Centre
Hyderabad
04.2023 - Current
- Spearhead end-to-end payroll operations for U.S. salaried and hourly employees across multiple states, ensuring 100% compliance with federal, state, and local tax regulations.
- Lead a team of payroll specialists while driving continuous improvement initiatives that enhance accuracy, efficiency, and employee satisfaction.
- Manage complete payroll lifecycle including processing, tax compliance, garnishments, benefits reconciliation, and year-end W-2 preparation for diverse employee populations.
- Lead and mentor a team of payroll specialists, providing comprehensive training on complex payroll scenarios, performance coaching, and career development opportunities.
- Oversee off-cycle payroll processing including direct deposit reissues, legal payments, retroactive adjustments, and emergency payments with 99.5% accuracy rate.
- Implemented innovative analysis methodology for payroll discrepancies that reduced error rates by 30% within the first year, resulting in significant cost savings and improved employee trust.
- Developed comprehensive payroll metrics dashboards tracking key performance indicators such as ticket resolution times, error rates, processing efficiency, compliance metrics, and continuous improvement initiatives.
- Successfully led transition to new payroll software system, resulting in 20% improvement in team efficiency, reduced processing time, and enhanced reporting capabilities.
- Drive process automation initiatives using RPA and workflow optimization tools, reducing manual interventions by 98% and enhancing operational efficiency across the department.
- Ensure SOX compliance for all payroll controls, maintain audit-ready documentation, and successfully navigate internal and external audits with zero findings.
- Manage multi-state payroll tax registrations, filings, and reconciliations ensuring timely and accurate submissions to federal, state, and local agencies.
- Collaborate strategically with cross-functional teams including HR, Benefits, Tax, Finance, and Legal to resolve complex payroll issues and streamline processes.
Senior Payroll Analyst
Amazon Development Centre
Hyderabad
05.2021 - 03.2023
- Executed comprehensive payroll processing operations while maintaining exceptional accuracy standards and ensuring compliance with all regulatory requirements.
- Served as subject matter expert for complex payroll scenarios and system integrations.
- Prepared and processed Monthly, Semi-Monthly, Biweekly, and Weekly payrolls for multiple employee groups with 99.8% accuracy rate.
- Oversaw day-to-day payroll processing including timesheet review, pay computation, deduction validation, and earnings verification in accordance with company policies and legal requirements.
- Researched and resolved payroll errors efficiently, processing off-cycle payments through Real-Time Payment, Automated Clearing House (ACH), and Direct Deposit modes.
- Handled highly confidential payroll requests including W-4 updates, legal case payments, garnishment orders, tax levies, and bereavement-related transactions with utmost discretion and compliance.
- Prepared detailed Root Cause Analysis (RCA) documentation on errors, identifying systemic issues and implementing preventive solutions to eliminate recurring problems.
- Collaborated with HRIS, Benefits, and Finance teams to ensure accurate data integration and resolve complex payroll discrepancies.
- Validated 401(k) contributions, benefits deductions, and tax withholdings to ensure accuracy and compliance with plan documents and IRS regulations.
Payroll Analyst
Automated Data Processing (ADP)
Hyderabad
12.2012 - 05.2021
- Processed bi-weekly, weekly, and out-of-sequence payrolls for U.S. associates across multiple states with 95% first-contact resolution rate.
- Validated and uploaded critical payroll files including EPIP, RPDE, and KRONOS interfaces, performing comprehensive net amount validations and system reconciliations.
- Generated comprehensive audit reports covering transfers, terminations, earnings, commissions, tax adjustments, and security compliance.
- Set up and maintained comprehensive tax profiles for employees including Federal, State, and Local Tax configurations.
- Submitted Prior Quarter Adjustments (PQA) for employee tax profile corrections and coordinated with amendment team to issue W-2C forms as required.
- Promoted from G1L2 to G2L1 in January 2019; Recipient of nine In-House 'Star of the Month' Quality Awards.
Process Developer – Stock Specialist
Genpact
Hyderabad
12.2012 - 05.2016
- Tracked and analyzed customer stock accounts for New York Life Insurance, ensuring accurate account status and transaction history.
- Verified supporting documents for refund and cancellation requests, ensuring compliance with company policies and regulatory requirements.
Education
Bachelor of Science - Computer Science
Jaagruthi Degree College
Hyderabad 03-2012
Skills
- US Multi-State Payroll Processing
- Federal Tax Compliance
- State Tax Compliance
- Local Tax Compliance
- Off-Cycle Payments
- Year-End Processing
- W-2 Preparation
- W-2 Distribution
- Benefits Reconciliation
- Root Cause Analysis
- Data Analytics
- Metrics Development
- Problem-Solving
- Quality Assurance
- Predictive Analytics
- Dashboard Development
- KPI Tracking
- ADP PayForce
- Kronos Workforce Management
- Advanced Excel
- Payroll Analytics
- SOX Payroll Controls
- FLSA Compliance
- Multi-State Tax Regulations
- Audit Management
- Prior Quarter Adjustments
- W-2C Processing
- Team Leadership
- Team Development
- Performance management
- Process improvement
- Change Management
- Stakeholder Collaboration
- Training
- Mentoring
- Process Automation
- Analytics
Certification
- Fundamental Payroll Certification (FPC), American Payroll Association, demonstrates advanced knowledge of payroll compliance, tax regulations, and management best practices.
- Lean Six Sigma Green Belt, certified in process optimization and efficiency improvements, specializing in data-driven methodologies to enhance payroll accuracy, reduce errors, and drive operational excellence.
- Advanced Excel for Finance Professionals, Skill Nation, completed a comprehensive course focusing on Excel skills critical for financial analysis, reporting, and data visualization.
Accomplishments
- Successfully reduced the average volume of problem tickets by 30.14%, resulting in annual savings of 16,724 problem tickets.
- Decreased the average hops per ticket from 3.2 to 2.7 (15.63% improvement), eliminating 5,004 hops annually.
- Automated Productivity Dashboards using the Alteryx Tool, reducing manual effort by 98% and achieving annual savings of 180 hours (one FTE reduction).
- Investigated, identified, and reconciled ACH discrepancies totaling $7MM in company savings through meticulous analysis and cross-functional collaboration.
- Developed advanced analytics frameworks for payroll metrics, enabling proactive identification of trends and issues.
Languages
- Hindi
- Telugu
- English, Proficient
- Hindi, Native
- Telugu, Native
Strategic Projects
- Collaborated with product team to streamline PQA processes, improving accuracy and reducing timeline delays by 25%.
- Led automation project for salary proration calculations, eliminating manual errors and reducing processing time by 85%.
- Designed and implemented comprehensive QA Compliance Audit structure within team, establishing quality benchmarks.
Timeline
U.S. Payroll Manager
Amazon Development Centre
04.2023 - Current
Senior Payroll Analyst
Amazon Development Centre
05.2021 - 03.2023
Payroll Analyst
Automated Data Processing (ADP)
12.2012 - 05.2021
Process Developer – Stock Specialist
Genpact
12.2012 - 05.2016
Bachelor of Science - Computer Science
Jaagruthi Degree College