Hi, I’m
Srinivas Babu
QA Lead – Banking Domain
Chennai,TN
Summary
Srinivas has 17 years of overall experience, currently working as an SME at Yethi Consulting Pvt. Ltd. with multiple project delivered successfully, and brings 11.5 years of Project managerial experience at ICICI Bank across assets, liabilities, product management, centralized operations, CASA onboarding and compliance, auditing, cash and cheque collections, ICMS, along with conducting CASA product training on FINACLE 10.x at ICICI Bank, TVS Training Institute, and Manipal University.
Overview
18
years of professional experience
1
Certification
1
Language
Work History
Yethi Consulting Pvt Ltd.
SME - QA Lead
12.2022 - Current
Job overview
- Successfully completed 3 Projects in Yethi Consulting Pvt Ltd.
- Karur Vysya Bank – CBS Tech Upgrade from v11.7 to v11.12 From Jan’2026
- Responsible for test design planning and execution for Core banking & Surround Applications
- Coordinating with bank stakeholders to define scope and effectively cascade requirements to the team for test design development.
Karur Vysya Bank
04.2025 - 12.2025
Job overview
- CBS Tech Upgrade (v11.7 - XML 4.0 & XML 6.0)
- Coordinating a 30+ member QA team covering Functional Testing, API Testing, Performance Testing, and Automation Testing.
- Managing end-to-end testing for CBS Tech Upgrade integrated with 60+ surrounding systems.
- Overseeing test strategy, planning, execution, defect management, and regression cycles across multiple phases (UAT & Regression).
- Coordinating closely with bank stakeholders, vendors, and internal teams to ensure timely delivery and quality assurance.
City Union Bank
08.2024 - 11.2024
Job overview
- Implementation on Credit Card and LOS
- Leading a 07+ member covering Functional Testing on Credit Card Customer Onboarding and LOS (HL & LAP) in HotFoot application
- Coordinating closely with bank stakeholders, vendors, and internal teams to ensure timely delivery and quality assurance.
- Received appreciation from General Manager and DGM for successful implementation of Hotfoot application
Equitas Small Finance Bank Ltd
06.2023 - 07.2024
Job overview
- CRM Migration Project
- Managed a 30+ member QA team for CRM migration from Wizard CRM to Microsoft Dynamics CRM.
- Responsible for Test Strategy, Test Planning, Test Design, Test Execution, and Defect Management.
- Ensured seamless integration testing with 50+ surrounding systems.
- Actively involved in stakeholder discussions, defect triage, and release signoffs.
- Received appreciation from CTO and COO for successful completion of CRM migration project
CoE team
12.2022 - 05.2023
Job overview
- Walking Test design and guiding Teams on Interest calculation
- Walkthrough to clients on Test design and application
- Guiding project team to improve quality in testing and maintaining test evidence process.
- Suggestion to Project team based on experience with other project and functional knowledge
- Conducting training to Yethi team on Liabilities / LOS & LMS / Finacle & CRMMSD banking application.
- Discussion on user stories / BRD / FSD with Client / BT team / BA team / Architects / Dev teams / Application owners – for implementing new suggestions functionalities shared
ICICI Bank Ltd., Chennai
Manager Band I
02.2011 - 03.2022
Job overview
- COG- (Centralized Operations Group) & Regional Processing center
- CASA & Locker Customer Onboarding:
- Heading a team size of 21 who are involved in Customer Onboarding
- Achieved in reducing Rejection percentage from 15% to 4%
- Improved quality of work resulted in reducing audit point (This was achieved with help of cross audit)
- Improved TAT for Customer onboarding. From 2 days TAT to same day processing
- Part of BIU team to automate the Process & Reports
- Product Manager for Locker & Customer deliveries:
- Analyze the products, market, competitors, customers, prospects, fundamental industry analysts. Catalyzed to make the process simple and compiled as per RBI guidelines. Manage the long-term vision and strategy for the products
- Preparation Standard Operating Procedures (SOP) for SA product / Locker process / Customer deliverables (Debit card / Credit card and Cheque book)
- Responsible for developing and implementing the process in effective manner with zero errors.
- Implementation Manager
- Worked with INFOSYS implementation team for implementing critical products in banking operations, right from BRD, development, testing and implementation of the project.
- Digital banking for New onboarding Customer for Saving Account product
- Delivery Management Portal – To track the status of deliverables in real time and automation of SMS, alerts
- Automation of Account servicing request for existing Customer’s. Training given to all bank employees for PAN India in phase manner. Have completed testing course in Masterclass Software testing with Jira & Agile.
- Successfully implemented Centralized processing for SA / Locker and Account Servicing
- Regular Concurrent / Mock audit
- Handling Personal loan / Home loan / CASA / Credit cards for systematic and timely examination, to ensure accuracy, authenticity, compliance with procedures and guidelines
- Handling RBI Ombudsman, HSQ and CSQG complaints received from Customer’s.
- FCPRG (Financial crime and prevention risk group):
- Key member in financial crime prevention group which includes analyzing suspicious activity, cybercrime, AML rooting out vulnerabilities and taking steps to lower an organization’s risk of becoming a victim.
Accenture Services Pvt Ltd. Chennai
SME - Accounts Receivable Executive
07.2010 - 02.2011
Job overview
- Achievements in Accenture
- Received Best Employee Summit Award for Voice and Analysis process for the month Dec’10.
Techno Soft Global Service Pvt Ltd. Chennai
Sr. Accounts Receivable
11.2008 - 07.2010
Job overview
- Received Best Employee Award for Voice and Analysis process for the month Aug’09, which is a prestigious award in company.
- Received award from the founder of Technosoft for outstanding performance in the team.
- Achieved the daily target and providing knowledge transfer to new joiners
- Maintained 100% quality in daily execution
India Healthcare Solution Pvt Ltd.
Jr. Accounts Receivable
02.2008 - 11.2008
Job overview
- Role Description: Accounts Receivable Executive (ARE) Follow-up of Medical claims
Education
New CollegeChennai
BBA
04.2004
Doveton Corrie Boys Anglo Indian Hr. Sec SchoolChennai
HSC
04.2001
Skills
Manual Testing (SIT, UAT & Regression Testing)
Test Design, Test Execution & Defect Management
Requirements Analysis (BRD, FSD, User Stories)
Finacle (10x & 11x) – CASA / Liabilities / Asset / LOS / LMS / CRMMSD
Hotfoot Application – Onboarding & Credit Card workflow
Interest & Charge Calculation Validation
Retail Banking Operations (CASA, Loans, Locker, Deposits KYC / E-KYC)
Risk & Compliance Management & Financial Crime Prevention
Audit Operations (Internal / RBI / Process)
Wealth Management & Customer Service Excellence
Stakeholder & Cross-Functional Coordination
Team Handling & Coaching (Training & Process Enablement)
Analytical & Problem-Solving Ability
Decision Making & Conflict Resolution
Client Engagement & Presentation Skills
Training and mentoring
Strategic thinking
Creative solutions
Strong analytical skills
Customer focus
Problem-solving abilities
Task prioritization
Team collaboration
Excellent communication
Decision-making
Data analysis
Certification
ISTQB Certification (CTFL v4.0) – Completed
Timeline
Karur Vysya Bank
04.2025 - 12.2025
City Union Bank
08.2024 - 11.2024
Equitas Small Finance Bank Ltd
06.2023 - 07.2024
SME - QA Lead
Yethi Consulting Pvt Ltd.
12.2022 - Current
CoE team
12.2022 - 05.2023
Manager Band I
ICICI Bank Ltd., Chennai
02.2011 - 03.2022
SME - Accounts Receivable Executive
Accenture Services Pvt Ltd. Chennai
07.2010 - 02.2011
Sr. Accounts Receivable
Techno Soft Global Service Pvt Ltd. Chennai
11.2008 - 07.2010
Jr. Accounts Receivable
India Healthcare Solution Pvt Ltd.
02.2008 - 11.2008
Doveton Corrie Boys Anglo Indian Hr. Sec School
HSC
New College
BBA
Core Competencies
- Manual Testing
- Defect Management
- QA Plan and Strategy
- SDLC/ STLC
- Requirement Gathering
- Stakeholder Management
- Build & Release Management
- Bug Lifecycle Management
- Team Management
- Hands-on experience with core banking applications including Finacle 10.x, Flexcube Retail v11.7 & v11.11, CTL, DMP, iView, and HotFoot.
- Experience across core banking modules including CIF, CASA, Payments, Standing Instructions, Inventory Management, Settlement & Clearing, Branch Operations, Term Loans, CASA ODCC, NPA, and Deposits.
Employment Details
- Employer: Yethi Consulting Pvt Ltd, Role: SME - QA Lead, From: Dec-22, To: Current
- Employer: ICICI Bank Ltd, Role: Manager, From: Feb-11, To: Mar-22
- Employer: Accenture, Role: SME – AR, From: Jul-10, To: Feb-11
- Employer: Technosoft, Role: Senior AR Executive, From: Nov-08, To: Jul-10
- Employer: India Healthcare Solution Pvt Ltd, Role: Junior AR Executive, From: Feb-08, To: Nov-08
- Employer: Pattern & Company, Role: Manager, From: Jul-04, To: Jan-08
Expertise
- Currently working as a Techno consultant/Subject Matter Expert (SME) at Yethi Consulting Pvt. Ltd., with three successful project deliveries on CRM, Flexcube, and HotFoot applications
- 11.5 years of experience at ICICI Bank, with expertise in Operations (Assets & Liabilities), Branch Management, Business Development support, and Team Management
- Strong hands-on experience with Finacle V10.x covering Liabilities, Wealth Management, Centralized Operations, Budgetary Control, and Deliverables, and FinOne for asset processing (LOS & LMS – Home Loans & LAP)
- Proven ability to lead cross-functional teams to deliver high-quality, compliant solutions aligned with regulatory standards and customer expectations
- Demonstrated success in implementing QA processes, strategies, and best practices to enhance product quality, streamline testing workflows, and mitigate risks
- Strong communicator with the ability to collaborate effectively with stakeholders at all levels to drive continuous improvement and organizational goals
- Recipient of the Star Performer Award at ICICI Bank for maintaining 100% quality and TAT
- Received appreciation from CTO and COO for successful completion of CRM migration project
- Received appreciation from General Manager and DGM for successful implementation of Hotfoot application