Hi, I’m
SRINIVASARAO GOKAPAI
TECHNICAL OPERATIONS MANAGER
CHENNAI,TAMILNADU
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
years of professional experience
6
years of post-secondary education
5
Certificates
4
Languages
Work History
THAMIZAGHA CABLE TV COMMUNICATION LTDCHENNAI
HEAD of Technical Operations & Administration
11.2013 - Current
Job overview
- Proved successful working within tight deadlines and fast-paced environment.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in team environment.
- Excellent communication skills, both verbal and written.
- Provided professional services and support in dynamic work environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Delivered services to customer locations within specific timeframes.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Devised hiring and recruitment policies for 30-employee company.
COMSAT NSTPL TELEPORT PRIVATE LIMITEDHYDERABAD
Deputy General Manager
04.2011 - 11.2013
Job overview
- Enforced safety and health policies and implemented procedures to correct hazardous conditions
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness
- Administered operating budget, approved expenditures and implemented budgetary adjustments
- Maintained qualified staff and communicated areas of accountability and expected performance
- Reviewed performance results to target and take corrective measures with authorization and escalation
- Employed best practices and management controls to provide superior service to internal and external customers
- Enacted contingency plans, escalated and directed system problems and issues, and participated in post-mortem analysis to provide input for process improvements
- Projected favorable image of company to promote objectives and enhance public recognition
- Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Supported regulatory compliance by overseeing all audits to verify protocol adherence
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Collaborated with department heads to establish goals and work plans.
Eenadu TelevisionHYDERABAD
Broadcasting Engineer
09.2004 - 03.2011
Job overview
- Managed quality assurance program, including onsite evaluations, internal audits and customer surveys
- Monitored social media and online sources for industry trends
- Drove operational improvements which resulted in savings and improved profit margins
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Maintained excellent attendance record, consistently arriving to work on time
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed planning criteria for integrating and enabling new technologies.
- Captured technical schematics for use in project planning and execution.
- Routed and integrated technical and electrical components for projects.
Education
CCS UNIVERSITY MEERUT
Bachelor of Science from Electrical, Electronics And Communications Engineering
12.1998 - 06.2001
SV PLOYTECHNIC -SBTET - MACHILIPATNAMMACHILIPATNAM
High School Diploma
11.1994 - 03.1998
Skills
Conflict Resolution
Organizational Skills
Project Planning
Analytical and Critical Thinking
Task Prioritization
Time Management
Team Building
Verbal Communication
Multitasking
Excellent Communication
Dependable and Responsible
Multitasking Abilities
Remote Office Availability
Calm Under Pressure
Attention to Detail
Customer Relations
Business office administration
Technical Operations Management
Office administration
Timeline
HEAD of Technical Operations & Administration
THAMIZAGHA CABLE TV COMMUNICATION LTD
11.2013 - Current
Deputy General Manager
COMSAT NSTPL TELEPORT PRIVATE LIMITED
04.2011 - 11.2013
Broadcasting Engineer
Eenadu Television
09.2004 - 03.2011
CCS UNIVERSITY
Bachelor of Science from Electrical, Electronics And Communications Engineering
12.1998 - 06.2001
SV PLOYTECHNIC -SBTET - MACHILIPATNAM
High School Diploma
11.1994 - 03.1998
Certification
03/1998, DIPLOMA IN COMPUTER PRACTICE - 1997-1998, ITRD Technical Collaboration with GLOBAL SOFT INC USA & INDIA
Interests
Reading Books, Watching Movies, Playing Cricket & Tennis
Custom
- Operations & Maintenance:
- Operations and Maintenance of All Broadcasting equipments in the Digital Video Broadcasting system.
- Ensuring proper functioning of CAS across all subscribers, CAS packages testing & deployment.
- Responsible for routine checking of CAS, EPG, PSI/SI, compression and also addition & deletion of channels as & when required, trouble shooting, maintaining good quality, etc.
- Maintaining Digital head-end equipment like network management system for all head-ends across India.
- Performing operations & maintenance of Harmonic server based 10+1 compression chain.
- Responsible of continuous transmission of CNTPL different clients.
- Tracking the antenna on various satellites, receiving feeds from different satellites for clients and also receiving feed from Bureaus & OB Vans at central hub.
- Ensuring Product & Package creation using CAS Tool Topology.
- Responsible for Encryption and right management of services n events.
- Technical Support:
- Providing technical support service at the teleport; extending (24x7) support for any critical issues.
- Supporting the STB development team in testing, fault finding and deployment of software release for the STB.
- Handling various projects to determine new capabilities needed to support new development.
- Responsible for Debugging between CAS and SMS (Subscriber Management System) as well as Networking Elements.
- Rendering technical support to engineers at remote sites for live coverage for different clients.
- Installation / Configuring / Testing:
- Carrying out installation of head-end equipment & integration with CAS & SI.
- Installing & configuring IRD, Encoder, Multiplexer, Digital Content Manager (DCM), XDQA and HeadEnd equipments like Harmonic, Scopus, Trans lite, etc.
- Planning & implementing digital Channel line-up.
- Testing features of different CAS system.
- Handling fibre connectivity for channels from various parts of India.
- Liaison & Co-ordination
- Liaising with various stakeholders including different departments, teams, clients, vendors, etc.
- Co-ordinating with different satellite operators & vendors.
- Team Management / Training
- Training the Engineers on Teleport, DVB-S2, DVB-C head-end & CAS.
- Leading technical teams; insightful exposure of working in a multi-cultural environment.
Custom
- In Eenadu Television Harmonic MPEG4 Compression Chain Installation
- In Eenadu Television Irdeto CAS Installation.
- In Eenadu Television 9.8 Meters Uplink Antenna Installation.
- In Comsat Nstpl Teleport Harmonic Compression Chain Installation.
- In Comsat Nstpl Teleport 7.5 Meters Uplink Antenna Installation.
- In Thamizhaga Cable Tv Communication Harmonic Mpeg 4 Compression Chain Installation.
- In Thamizhaga Cable Tv Communication Verimatrix CAS Installation.
- In Thamizhaga Cable Tv Communication SumaVision CAS Installation.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
- Passport Number: S7086740
- Date of Birth: 01/07/76