Senior Technical Program Manager: 17 Years in Digital Transformation and Delivery Excellence.
Seasoned leader with 17 years of cross-industry experience driving digital transformation, program delivery, and product development across the automotive, finance, and e-commerce domains.
Proven track record in managing end-to-end project lifecycles, including mobile web and IoT applications delivery from ideation to customer deployment.
Led high-impact, multi-country implementations in Scotland, Singapore, Vietnam, Hong Kong, and Dubai.
Adept at orchestrating cross-functional teams of up to 70 members on complex programs, notably with clients like Cox Automotive.
Managed the projects and delivery portfolio size to 600 million.
Well-versed in enterprise systems and integrations, including Salesforce, SAP, Microsoft Dynamics, Shopify, and ERP solutions.
Now seeking a dynamic opportunity to lead large-scale initiatives in delivery management, technical program strategy, or digital transformation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Technical Program Manager
Sovereign Solutions india Pvt Ltd
10.2021 - Current
Spearheaded the management of two distinct products, reporting directly to the Head of Product. directly to the Head of Product.
Digitized end-to-end whisky bottling operations, enhancing efficiency from dry goods to delivery.
Delivered a 2.5-year IoT project across Singapore, Dubai, Hong Kong, Vietnam, and Scotland, with successful on-site deployment.
This is the world's first whisky dispenser involved in the full life cycle, right from idea to end customer delivery.
Led an engineering team of over 20 members, including mobile, backend, and QA professionals.
Oversaw development of map-based enterprise solutions for tracking, delivery management, and geographic analysis for over 200 enterprises.
Managed three mobile applications with integrated backend systems to streamline operations.
Executed program and project management strategies to optimize resources and enhance stakeholder collaboration.
Facilitated cross-functional collaboration and process optimization to drive project success.
Technical Program Manager
Mahindra First Choice Wheels Ltd
02.2019 - 09.2021
Part of the product development team, developed a SaaS product for car OEMs to manage their used car vs. new car exchange.
Handled clients: VW, Audi, Skoda, Nissan, Honda.
Developed an exchange platform that can be integrated with all OEMs, CRMs like SAP and MS Dynamics, and custom CRMs as well.
Worked with Mahindra Finance to digitize the entire pre-owned car loan department's end-to-end process.
Handled an international client called Cox Automation (the world's largest pre-owned car technology company), resource planning, and program management for Asia-specific countries.
Successfully achieved the revenue target and portfolio size of 600 million INR.
Sr Manager - HRBP
Mahindra First Choice Wheels Ltd
06.2016 - 01.2019
Primary Responsibility to digitize the Entire HR processes including, Recruitment, attendance, payroll, appraisal, Learning and Development as well.
Successfully implemented HR digital System and integrated with Mahindra group core enterprise employee portal.
Managed team of 10 members, Directly Reported to CHRO.
HR & Operations Manager
L&P Global Connexions pvt Ltd
10.2010 - 05.2016
Joined as Recruitment lead, but played multiple roles like Business Development, Key Account Management, Client Servicing etc.
Develop and implement operational strategies aligned with the firm's goals.
Plan and allocate resources efficiently to meet client and internal deadlines.
Identify opportunities to expand services or improve operational processes.
Act as a point of contact for key clients to address operational concerns.
Ensure that the HR services provided meet or exceed client expectations.
Monitor client satisfaction and develop action plans to address feedback or issues.
Education
MBA - Information Technology
Rai Business School
06.2007
Skills
Program Management
Product Management
Service delivery leadership
Agile Project Management
Digital Transformation
Stakeholder management
Cross-functional collaboration
Mobile application management
Entrepreneurial Experience
SRA Softtech Pvt Ltd, Bangalore, Karnataka, Started my own Start Up, developed a couple of applications. Pynme - GIS Tracking Application for Multiple Business use cases.Homegateway - Apartment complex management system.
Certification
Agile Scrum master
Product management
Artificial intelligence: concepts and techniques
Digital Marketing
Accomplishments
8 years continuously performed as Exceeded Surpass.
Hat trick winner of Best Employee award in after Market sector in Mahindra Group
Affiliations
Good experience in multiple domains, such as automotive, e-commerce, and finance
Integration project experience in SAP, Salesforce, MS Dynamics, Shopify, Tally, and other ERP systems
Automation Lead at Kyndryl Solutions Pvt. Ltd, IBM India Pvt. Ltd, Client: Airtel IndiaAutomation Lead at Kyndryl Solutions Pvt. Ltd, IBM India Pvt. Ltd, Client: Airtel India