Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Projects
Activities
Certification
Personal Information
Disclaimer
Timeline
Generic

Srinivasulu S

Summary

Rational SAP Monitoring Analyst with 1.5 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems. Analytical Manual Testing with 1 years of experience testing Software Product before release. Coordinated with product designers to evaluate for common and debilitating scenarios early in testing process. Identified issues and reported anomalies promptly.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Interface/Monitoring Analyst

ITC Infotech India Ltd
01.2023 - Current
  • Monitoring the SAP application, creating incidents/tickets, getting in touch with appropriate resolver groups in the event of issues, producing reports and providing support in accordance with the client's stated procedures.
  • Monitoring the Health checks for All SAP Systems
  • Queue Monitoring for Inbound and Outbound
  • Monitoring the BW - BW Chains
  • Raising incident based on error, escalating issue to appropriate team as per requirement
  • Sending the BASIS document for every shift to the customer and technical team
  • Monitoring SA CPS server jobs, application jobs and SLT Tables
  • Monitoring BODS Runtime and application jobs.

AMS Support Consultant

ITC Infotech India Ltd
01.2023 - 03.2023
  • In charge of logging, assigning and cancelling all high and low priority issues and tickets while upholding SLA's
  • Respond to and manage incidents related to application failures or performance issues
  • Connecting with resolver groups to notify about the high priority tickets and regular email communication with concerned teams.

Manual Tester

ITC Infotech India Ltd
01.2022 - 12.2022
  • Responsible for creating and executing test cases, ensuring the quality of software product
  • Well-versed with SDLC and STLC
  • Executed manual test cases, prepared test plans and test data
  • Collaborated with cross-functional teams
  • Utilized Jira for test case management
  • Conducted black box testing
  • Tested functional and non-functional requirements
  • Documented test results and reported issues
  • Contributed to the improvement of testing processes
  • Good exposure to Bug Life Cycle.

Education

Bachelor of Engineering - Electronics And Communications Engineering

Siddharth Institute of Engineering & Technology, Jawaharlal Nehru Technological University
08.2021

Skills

  • Incident Management (Service NOW)
  • HTML, CSS
  • SQL
  • IT Troubleshooting
  • Test case design
  • Black Box Testing
  • Regression Testing
  • Functional Testing
  • Bug tracking
  • Test Execution
  • MS Excel
  • Documentation And Reporting
  • Software Testing Life Cycle (STLC)
  • Manual Testing
  • JIRA

Accomplishments

  • Participated in Dr. APJ Abdul Kalam - National Level Essay Contest Season -2.
  • Certificate of completion of Electronics - Home Foundation in STDN.
  • Certification on Embedded Systems in NPTEL.

Languages

English
Tamil
Telugu

Projects

Spam Comments Detection using Machine Learning, In this project we will identify posted unwanted & not related comments on specific posts in social sharing medium. By Machine Learning.

Activities

  • Actively participated in two days workshop of "PCB Design" held at SDTN
  • Attended workshop organized by SDTN based on VLSI design.
  • Participated in the APSSDC/Siemens short term training programme on Basic Electrical Lab.

Certification

  • Embedded Systems Training - 3 months

Personal Information

  • Aadhar Number: 4880 9632 0634
  • Date of Birth: 12/14/99
  • Nationality: Indian

Disclaimer

I hereby, declare that the above-mentioned information is true to the best of my knowledge.

Timeline

Interface/Monitoring Analyst

ITC Infotech India Ltd
01.2023 - Current

AMS Support Consultant

ITC Infotech India Ltd
01.2023 - 03.2023

Manual Tester

ITC Infotech India Ltd
01.2022 - 12.2022

Bachelor of Engineering - Electronics And Communications Engineering

Siddharth Institute of Engineering & Technology, Jawaharlal Nehru Technological University

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Srinivasulu S