Proven expertise in trade life cycle and decision-making, honed at Bank of NY and State Street HCL Services, showcasing a robust background in SWIFT payments and trade processing across global markets. Achieved daily targets with precision, effectively managing escalations and enhancing client satisfaction.
Overview
5
5
years of professional experience
Work History
Cash Management Representative
Bank of NY
Chennai
01.2022 - Current
Handling the SWIFT Payments and free format messages, like MT103, MT202 and MT202COV
Processing and authorization of payments using SWIFT messages.
Responding to customer inquiries via SWIFT medium relating to MT103 and MT202.
Clearing out the transactions cut-off time for different clearing systems, via NOSTRO and VOSTRO.
Experienced in UK systems like CHAPS, BACS, and faster payments.
Ensure timely payments within the STIF cutoff.
Following up on the projects and closing them within the TAT
Investigating various banking cash transactions based on commercial and corporate clients. MT102, MT202, and internal account transfer.
Date report, funds positions, cash balance, start of the day checks, and EOD checks.
Working on the variance report to clear mismatches and missing transactions.
Processing and authorization of wire payments based on sweep times.
Interaction with clients again to clarify any missing wire details.
Performing callbacks and confirming details for above-threshold amounts.
Used critical thinking to break down the problem, evaluate solutions, and make decisions.
Handling escalation and providing quick, proper solutions to clients.
Achieve the daily targets with quality.
Handling client escalations when requested by supervisors.
Processing of different currencies at their respective cutoff times daily.
Handling queries from correspondence banks.
Distribution of cases and queue to manage the team's overall volume.
Payments handling, such as rejection, re-effecting amendments, and returns.
Ensure that you complete the EOD activities, and prepare the EOD checks.
Transaction Services
State street HCL Services india private limited
Vijayawada
10.2019 - 11.2021
Trade processing and enrichments in the middle office deal with SWIFT messages.
Experienced in fixed income, equity, and repo processing.
Expertise in Swift generating messages: MT540, MT541, MT542, MT543, and MT599, including NEWM, CANC, and amendments as per client direction.
Special payments processing and routing instructions to the appropriate team.
Hands-on experience in more than 180 markets, including Euroclear, DTCC, FED, CSDL, Crest, and Australia, etc.
Hands on APAC, EMEA, and North America clients.
Handling of escalations and daily control checks for sign-off.