Summary
Overview
Work History
Education
Skills
Courses
Timeline
Generic

PRAVEEN J

AR-CALLER
Chennai,TN

Summary

Looking forward to build a career by utilizing all opportunities in using my skills and knowledge in order to pursue a long-term relationship with the organization.

Overview

6
6
years of professional experience
1
1
Language

Work History

AR Caller

Omega Healthcare
11.2024 - Current
  • Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
  • Facilitated interdepartmental communication, working closely with billing and coding teams for seamless claim processing.
  • Collaborated with team members to identify trends and address recurring billing issues.
  • Participated in regular performance evaluations, implementing feedback for continuous improvement in AR calling techniques and performance metrics achievement.
  • Reduced outstanding account receivables by diligently following up on unpaid claims with payers.

Customer support engineer

Ammega Belting India Private Limited
05.2020 - 07.2024
  • Acted as a liaison between customers and internal teams to ensure seamless handover during escalation or project-related support, ensuring customer satisfaction at all times.
  • Established a knowledge base of common issues, enabling faster resolutions and empowering customers with self-help resources.
  • Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues.
  • Provided technical assistance on-site or remotely depending on client needs, ensuring swift issue resolution and minimal downtime.

Education

Bachelor of Business Administration -

Madras University
Chennai
06-2024

Diploma - Mechanical Engineering

Jaya Polytechnic college
Thiruninavur, Chennai
04-2017

H.S.C - undefined

Nazareth.Mtr.Hr. Sec.School
Avadi, Chennai
03-2015

Skills

Accounts receivable management

Courses

  • SAP MM (MATERIAL MANAGEMENT).
  • MS Excel & MS Word.

Timeline

AR Caller

Omega Healthcare
11.2024 - Current

Customer support engineer

Ammega Belting India Private Limited
05.2020 - 07.2024

Diploma - Mechanical Engineering

Jaya Polytechnic college

H.S.C - undefined

Nazareth.Mtr.Hr. Sec.School

Bachelor of Business Administration -

Madras University
PRAVEEN JAR-CALLER