Seasoned IT professional specializing in cloud and infrastructure management. Expertise in data center operations, vulnerability management, and security solutions such as SIEM and XDR. Skilled in architecting cloud solutions and implementing backup strategies for business continuity. Experienced in leading cross-functional teams to enhance operational efficiency and strengthen security posture.
Overview
13
13
years of professional experience
5
5
Certification
Work History
Managed IT, Cloud & Infrastructure
RSM US LLP
Hyderabad
10.2022 - Current
Lead cloud, datacenter, virtualizations, and security operations for multiple enterprise clients, ensuring stable, high-availability environments.
Managed teams across Azure, AWS, VMware, Hyper-V, storage, backups, and security, guiding them through complex operational scenarios.
Act as SME for cloud strategy, infrastructure architecture, virtualization clusters, backup ecosystems, and monitoring frameworks.
Oversee identity governance, RBAC, network segmentation, and Azure/AWS security controls to maintain a strong security posture.
Lead vulnerability management cycles across Windows servers, cloud workloads, backup systems, and storage platforms.
Managed & Administered Veeam Backup operations, ensuring reliable backup, retention, replication, and hybrid DR readiness.
Collaborated with global teams to resolve infrastructure challenges, improve SLAs, and maintain operational excellence.
Driven automation through PowerShell, Azure CLI, templates, and monitoring integrations to reduce manual workloads.
Established governance, documentations, and runbooks to streamline operations and fortify audit and compliance requirements.
Deputy Manager - IT Infrastructure
Sanzyme Pvt. Ltd
Hyderabad
08.2019 - 09.2022
Architected end-to-end infrastructure including networking, virtualization, backup, email, and security layers.
Implemented Veeam Backup & Replication with cloud-based DR using AWS S3, ensuring reliable business continuity.
Managed enterprise storage systems (NetApp, EMC), including snapshots, mirroring, performance tuning, and firmware upgrades.
Oversaw security solutions including McAfee DLP, ForcePoint Web Security, ATP systems, DKIM, and DMARC.
Led a virtualized environment for SAP ECC and SAP B1 using VMware 6.5/7.0 and Hyper-V clusters.
Directed SAP B1 deployments, Exchange Server implementations, and domain migrations across multiple-site operations.
Acted as SPOC for all IT operations, leading daily monitoring, patching, issue resolutions, and project planning.
Consultant / Sr. System Administrator
Vedic Systems Pvt. Ltd
Hyderabad
01.2019 - 08.2019
Managed VMware HA clusters and vMotion operations, ensuring high availability during OS upgrades and service maintenance.
Administered firewalls across FortiGate, pfSense, UTT, overseeing VPNs, routing, IPS/AV, and application control for improved network security.
Monitored network performance using FortiAnalyzer and NetFlow tools, supporting global 24/7 operations and coordinating effectively with offshore teams.
System Administrator
Choice Solutions Ltd (Biological E Client)
Hyderabad
11.2014 - 12.2018
Led desktop/IT engineering teams, supporting over 600 users across multiple locations with timely issue resolution.
Managed Windows servers, AD, DNS, DHCP, Group Policies, and enterprise networks to ensure optimal performance.
Oversaw multi-site IT support including routers, switches, firewalls, printers, and thin-client infrastructure.
Tech Support Engineer
Globarena Technologies
Hyderabad
11.2012 - 09.2013
Managed asset inventory, coordinated patching, executed malware removal, performed system upgrades, and provided customer support to enhance system reliability.
Ensured operational continuity of servers and systems during peak usage to minimize downtime and support user access.
Education
B.Com - Computers
Kakatiya University
Warangal
Networking & Hardware Diploma -
Jetking
Hyderabad
Skills
IT Management & Leadership
Cloud, Infrastructure & SRE Leadership
Cybersecurity, IT Security & Vulnerability Management
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD