Sriramoji Sairam
Production Support Engineer
Rangareddy
Summary
Experienced Information Technology professional with a strong background in Middleware/EAI Support Engineering, specializing in GCP and Confluent Kafka. Skilled Hadoop Administrator with expertise in both Hortonworks and Cloudera Distributions. Currently employed as a Middleware/EAI Support Engineer at HCL, proficient in a variety of cutting-edge technologies.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Middleware/EAI Support Engineer
HCL
03.2022 - Current
- Company Overview: Currently working as Middleware/EAI Support Engineer with GCP.
- Responsible for managing the data processing on a confluent Kafka Cluster.
- Creating topics and connectors through gitlab pipeline or deploying using terraform.
- Pause and resume the connectors and reset/Skip the offsets of topic.
- Topic schema update and config like retention period update.
- End-to-end data pipeline management.
- Monitoring & Troubleshooting Production issues via Snow and jira.
- Confluent Kafka support resource to coordinate with Business and Functional teams to understand Security requirements.
- Support enhancements and projects.
- Tuning system performance related configuration parameters, backing up configuration xml files.
- Creating a kubernates/cloud run/ App engine services deployment via CICD.
- Monitoring GCP logs for issue debugging.
- Worked on commissioning and decommissioning of GCP services.
- Alert setup in GCP and sumlogic query.
- Currently working as Middleware/EAI Support Engineer with GCP.
Hadoop Administrator
Cognizant
06.2019 - 03.2022
- Administrating and optimizing the Hadoop clusters.
- Monitoring MapReduce jobs and worked with development team to fix the issues.
- Analyzing Log files for Hadoop and eco system services to find out the root cause.
- Taking backup of Cluster Data using snapshots.
- Working together with infrastructure, network and application teams to guarantee high data quality.
- Troubleshooting, diagnosing, solving and managing hdfs and map Reduce job issues.
Technical Support Engineer
UV InfoTech System Pvt. Ltd.
12.2018 - 05.2019
- Address user tickets regarding hardware, software and networking.
- Contacting clients to find out the nature of problems.
- Guide users with simple, step-by-step instructions.
- Test alternative pathways until resolve an issue.
- Customize desktop applications to meet user needs.
- Record technical issues and solutions in logs.
- Direct unresolved issues to the next level of support personnel.
- Follow up with clients to ensure their systems are functional.
- Report customer feedback and potential product requests.
Education
B. Tech -
Jawaharlal Nehru Technological University
Intermediate - undefined
Board of Intermediate
Abdullapurmet, TelanganaSkills
- GCP
- Confluent Kafka
- Hadoop
- Google Cloud Platform
- Jira
- Confluence
- Gitlab
- Terraform
- Agro Cd
- Auth0
- Gloo
- Sumologic
- MangoDB
- Grafana
Technical support
Troubleshooting skills
Debugging skills
Personal Information
- Father's Name: Rajesh
- Date of Birth: 04/18/91
- Nationality: Indian
- Marital Status: Married
Timeline
Middleware/EAI Support Engineer
HCL
03.2022 - Current
Hadoop Administrator
Cognizant
06.2019 - 03.2022
Technical Support Engineer
UV InfoTech System Pvt. Ltd.
12.2018 - 05.2019
Intermediate - undefined
Board of Intermediate
B. Tech -
Jawaharlal Nehru Technological University
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