Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Feedback Highlights
Extra-Curricular Activities
Timeline
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Srithikha S

Chennai

Summary

Dynamic and results-driven technical consultant with over 4 years of experience in Microsoft Dynamics 365 Commerce/Retail (POS, CRT, Retail Server, Store Commerce). Adept at full-cycle project execution, assessment, migration, development, testing, and hypercare support. Recognized for leading multiple Retail SDK to Commerce SDK migrations, and training over 40 developers. Demonstrates strong technical leadership, hands-on development, and client delivery ownership. Proficient in POS customization for global rollouts, and known for creating automation tools to improve team productivity. Also brings foundational experience in computer vision and ML data processing from prior work at Amazon.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Packaged App Development Analyst

Accenture
Chennai
03.2022 - Current
  • Company Overview: Domain: Microsoft Dynamics 365 Commerce (Retail POS, CRT, Retail Server, Store Commerce)
  • Led end-to-end projects involving POS customization and implementation for various countries.
  • Delivered assessment reports with POS/CRT inventory, deprecated mappings, technical risks, and estimations.
  • Migrated components from Retail SDK to Commerce SDK, including: POS Views, Operations, Dialogs, Triggers, Handlers, CRT Business logic and entities, Retail Server requests/responses, Channel DB Scripts and Hardware Station integration.
  • Provided extensive hands-on development in Store Commerce App installation, customization, and deployment.
  • Delivered bug fixes, enhancements, and production-ready features.
  • Designed and implemented RDLC receipt templates and FDD documentation.
  • Mentored 40+ developers, conducted code walkthroughs, and set up dev environments.
  • Developed a POS code review tool using Visual Studio Copilot to automate best practices.
  • Domain: Microsoft Dynamics 365 Commerce (Retail POS, CRT, Retail Server, Store Commerce)

Machine Learning Data Associate

Amazon Development Center
Chennai
05.2021 - 03.2022
  • Contributed to ML model training through annotation of large-scale image and video datasets.
  • Supported data pipelines using bounding boxes, facial landmarks, and segmentation masks.
  • Worked with computer vision and deep learning project teams for delivery.

Education

Bachelor of Engineering - CSE

Jerusalem College of Engineering
Chennai
01-2020

HSC -

Revoor Padmanabha Chetty Matric Hr. Sec. School
Chennai
01-2016

SSLC -

G.R.T.M. Vivekananda Vidyalaya Hr. Sec. School
Chennai
01-2014

Skills

Technologies: Microsoft Dynamics 365 Commerce (POS, CRT, Retail Server, Store Commerce, Hardware Station), RDLC, Azure DevOps, AEM, and Jira

Programming: C#, SQL, HTML, CSS, TypeScript, python

Tools: Visual Studio, Copilot, SSMS

Specialties: POS views, operations, dialogs, handlers, triggers, CRT customization, store commerce app installation

Certification

  • Microsoft: PL-900, MB-910, MB-920, MB-300
  • Cambridge BEC Preliminary - Grade A2 (Score: 120)
  • Frontend Fundamentals - Pirple.com
  • Relational DB & SQL - Coursera
  • Python Certification - BIX IT Academy

Awards

  • ACE Winner FY24 Q4 - Extra Mile Award
  • Skill Star Award, ACE Winner FY23 Q4 - Individual Category
  • Star of Team - For migration ownership and timely delivery
  • Sparkling Star Award - Accenture
  • Rewards & Recognition - Amazon

Languages

  • English
  • Tamil
  • Telugu
  • Hindi

Feedback Highlights

  • "Your commitment to training and upskilling our talent in D365 Microsoft skills is truly invaluable."
  • "Delivered Commerce SDK migration with minimal SME guidance. Great job!"
  • "As a fresher, her contribution to migration is highly appreciated. Well done!"

Extra-Curricular Activities

  • Certified Carnatic singer with multiple awards in music competitions

Timeline

Packaged App Development Analyst

Accenture
03.2022 - Current

Machine Learning Data Associate

Amazon Development Center
05.2021 - 03.2022

Bachelor of Engineering - CSE

Jerusalem College of Engineering

HSC -

Revoor Padmanabha Chetty Matric Hr. Sec. School

SSLC -

G.R.T.M. Vivekananda Vidyalaya Hr. Sec. School
Srithikha S