Cloud Solutions Leader with 5 years of expertise in Google Cloud Platform (GCP) as a Cloud Subject Matter Expert. Demonstrated success in leading cross-functional teams to drive infrastructure transformation and implement impactful cloud solutions. Skilled in resolving complex performance issues, optimizing compliance, and deploying scalable containerized applications. Recognized for mentoring teams and facilitating cloud adoption initiatives, supported by GCP ACE certification and a focus on innovation and security.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technology Lead
Infosys Ltd
Hyderabad
01.2020 - Current
Currently serving as a Cloud SME on the Google Cloud Sunrise Project, focusing on infrastructure and networking.
Replicate customer environments to identify, troubleshoot, and resolve complex technical issues.
Provide expert support across GCP Core services, including Cloud Networking, Google Kubernetes Engine, Compute Engine, Instance Groups, Security, and IAM, Cloud VPN, and Load Balancing.
Conduct root cause analysis for customer incidents, and recommend best practices to prevent future occurrences.
Collaborate with engineering and development teams to design and implement optimal cloud solutions. Identify and resolve infrastructure vulnerabilities, and deployment issues in production environments.
Review existing cloud systems, and recommend improvements for efficiency, scalability, and security.
Deliver technical consultation to clients, aligning GCP solutions with business objectives. Onboard and mentor new team members by sharing knowledge, tools, and best practices.
Perform regular client follow-ups to ensure satisfaction, and identify evolving technical needs.
Education
Bachelor of Technology - Electronics and Communication Engineering
Sastra University
Thanjavur, Tamil Nadu
05-2019
High School Diploma -
Sri Chaitanya Junior College
Vijayawada
05-2015
Nagarjuna Model School
Kadapa, Andhra Pradesh
05-2013
Skills
Adaptability to work situations
Results-driven technology focus
Collaborative learning
Google Cloud Platform services
Compute and networking services
Kubernetes management
Team training and development
Incident resolution strategies
Logging and monitoring solutions
Security and identity management
Unix and Linux proficiency
PowerShell scripting
Accomplishments
Received 2 Insta Awards (2021–2022) from Infosys for excellence in customer case handling and for volunteering metric analysis initiatives that empowered team performance and operational insights
Honored with the RnR Award (2023) in recognition of delivering exceptional customer experience through smart, efficient resolution of complex technical issues