SRIVIDYA SHIVUNI
Hyderabad
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization. Hardworking and reliable with strong ability in Functioning. Offering SQL and HTML. Highly organized, proactive and punctual with team-oriented mentality.
Overview
3
3
years of professional experience
Work History
Application Support Developer
TCS,M and G Prudential
Hyderabad
05.2023 - Current
- Provided technical support for applications and software products.
- Performed testing activities for bug fixing, regression testing, integration testing.
Technical Support Assistant
Tech Mahindra
Hyderabad
06.2021 - 06.2022
- Provided technical assistance to customers and employees with computer hardware and software issues.
- Resolved customer inquiries through phone, email, chat and remote access support.
- Diagnosed technical problems reported by users via telephone or online communication channels.
- Created user accounts, profiles, data backups and other system configurations as needed.
- Provided training on new technologies to end-users when necessary.
- Analyzed system logs to identify potential issues or areas of improvement.
- Developed and maintained strong relations with customers to meet quality expectations.
- Maintained positive working relationship with fellow staff and management.
- Oversaw daily performance of computer systems.
- Collected, analyzed and reported on data for use in operational planning.
Education
Engineering -
Nalla Narasimha Reddy group of institutions
01.2020
Class 12th -
Kshatriya Junior College
01.2016
SSC -
Sri Bhashita Grammar School
01.2014
Skills
- SQL
- Html
- Problem Solving
- Decision making
- Team leading
- Time management
- Self motivated
- Adaptability
- Hard working nature
- Quick learner
- Android Studio
- ISE
- C language
- SQL understanding
- Excel
- MS Office
- HTML and CSS Basics
Accomplishments
- Received active member award in people helping children
- Got certified of participation in Alien fest 3.0 at BITS
- Got certified of participation in Technical Puzzle word in IETE
- Certified for participating in PCB workshop
- Got certified as an IETE member
- Got third place in ABACUS state level competition
- Volunteered as an Autism awareness Campaign
Personal Information
- Father's Name: Shivuni Dattatraya
- Mother's Name: Shivuni Vasavi
- Date of Birth: 01/28/99
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Languages
- Telugu
- Hindi
- English
Hobbies and Interests
- Social service
- Badminton
- Listening to music
- Dancing
Projects
CNC writing machine Home Automation Using IR sensor Portable Mobile Charger Solar Tracker
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge
Affiliations
In my fourth year of bachelor's, i served as team lead for our project.
At tech Mahindra i served as a scrum master for three months and supported 20 individuals for earth scape tool and received a bravo award.
Timeline
Application Support Developer
TCS,M and G Prudential
05.2023 - Current
Technical Support Assistant
Tech Mahindra
06.2021 - 06.2022
Engineering -
Nalla Narasimha Reddy group of institutions
Class 12th -
Kshatriya Junior College
SSC -
Sri Bhashita Grammar School
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