Srujan Reddy Cheedu
Hyderabad
Summary
Results-driven Program Manager with 8+ years of experience in operations management, team leadership, and business development. Proven track record in managing multi-million dollar revenue streams, improving operational efficiency, and driving partner satisfaction across diverse industries.
Overview
9
9
years of professional experience
Work History
Program Manager(Contract)
Amazon
Hyderabad
2023.09 - Current
- - Manage India TVOD and Channels business operations with 70+ partners, overseeing $12M+ annual revenue
- - Lead end-to-end partner lifecycle including onboarding, content management, and payment processing
- - Drive operational excellence through automation initiatives and process improvements
- - Foster strong partnerships through proactive communication and issue resolution
- - Collaborate cross-functionally to streamline operations and enhance efficiency
Business Manager
Livspace
Hyderabad
2019.10 - 2022.09
- - Led team of 15 Executives with full P&L responsibility
- - Spearheaded sales and operations management for multiple projects
- - Key founding team member providing strategic insights for process improvements
- - Managed recruitment and training initiatives for new employees
- - Developed and executed business plans aligned with company vision
Operations Manager
Doctalk Solutions India Pvt Ltd
Hyderabad
2018.08 - 2019.09
- - Managed team of 6 executives, monitoring KPIs and performance metrics
- - Developed executive-level reporting and analytics models
- - Ensured process compliance and service quality standards
- - Handled client escalations and maintained customer satisfaction
- - Oversaw daily operations and team performance optimization
Deputy Manager
ICICI Bank
Hyderabad
2016.04 - 2018.08
- - Developed and executed branch business strategies
- - Led customer acquisition and retention initiatives
- - Managed daily branch operations and team performance
- - Ensured compliance with audit requirements and service standards
- - Mentored staff to achieve management objectives and targets
Education
MBA -
MBA, Banking And Financial Support Services
Bangalore2016-04
Skills
- - Operations Management
- - Team Leadership
- - Partner Relationship Management
- - Process Improvement
- - Business Development
- - Strategic Planning
- - Customer Service Excellence
- - Project Management
- - Cross-functional Collaboration
Timeline
Program Manager(Contract)
Amazon
2023.09 - Current
Business Manager
Livspace
2019.10 - 2022.09
Operations Manager
Doctalk Solutions India Pvt Ltd
2018.08 - 2019.09
Deputy Manager
ICICI Bank
2016.04 - 2018.08
MBA -
MBA, Banking And Financial Support Services