Summary
Overview
Work History
Education
Skills
Timeline
Generic
Srujan Reddy Cheedu

Srujan Reddy Cheedu

Hyderabad

Summary

Results-driven Program Manager with 8+ years of experience in operations management, team leadership, and business development. Proven track record in managing multi-million dollar revenue streams, improving operational efficiency, and driving partner satisfaction across diverse industries.

Overview

9
9
years of professional experience

Work History

Program Manager(Contract)

Amazon
Hyderabad
09.2023 - Current
  • - Manage India TVOD and Channels business operations with 70+ partners, overseeing $12M+ annual revenue
  • - Lead end-to-end partner lifecycle including onboarding, content management, and payment processing
  • - Drive operational excellence through automation initiatives and process improvements
  • - Foster strong partnerships through proactive communication and issue resolution
  • - Collaborate cross-functionally to streamline operations and enhance efficiency

Business Manager

Livspace
Hyderabad
10.2019 - 09.2022
  • - Led team of 15 Executives with full P&L responsibility
  • - Spearheaded sales and operations management for multiple projects
  • - Key founding team member providing strategic insights for process improvements
  • - Managed recruitment and training initiatives for new employees
  • - Developed and executed business plans aligned with company vision

Operations Manager

Doctalk Solutions India Pvt Ltd
Hyderabad
08.2018 - 09.2019
  • - Managed team of 6 executives, monitoring KPIs and performance metrics
  • - Developed executive-level reporting and analytics models
  • - Ensured process compliance and service quality standards
  • - Handled client escalations and maintained customer satisfaction
  • - Oversaw daily operations and team performance optimization

Deputy Manager

ICICI Bank
Hyderabad
04.2016 - 08.2018
  • - Developed and executed branch business strategies
  • - Led customer acquisition and retention initiatives
  • - Managed daily branch operations and team performance
  • - Ensured compliance with audit requirements and service standards
  • - Mentored staff to achieve management objectives and targets

Education

MBA -

MBA, Banking And Financial Support Services
Bangalore
04-2016

Skills

  • - Operations Management
  • - Team Leadership
  • - Partner Relationship Management
  • - Process Improvement
  • - Business Development
  • - Strategic Planning
  • - Customer Service Excellence
  • - Project Management
  • - Cross-functional Collaboration

Timeline

Program Manager(Contract)

Amazon
09.2023 - Current

Business Manager

Livspace
10.2019 - 09.2022

Operations Manager

Doctalk Solutions India Pvt Ltd
08.2018 - 09.2019

Deputy Manager

ICICI Bank
04.2016 - 08.2018

MBA -

MBA, Banking And Financial Support Services
Srujan Reddy Cheedu