Sruthy K S

ROLES:

• Manage portfolio of multiple projects in various business lines under Transportation domain Supply Chain Management , Fright Forwarding etc for the client (3+ resources onshore and 30+ resources offshore) without exceeding the budget and on time delivery with quality
• Integration and Migration Lead responsible for complex projects involving Azure, webMethods and other integration tools interfacing with multiple source/target teams, infrastructure and vendor teams
• Delivery Lead for C LOG platform handling multiple projects involving maintenance and new developments of various global customer business workflows with high quality.
• Resource management and Monthly,yearly budget Audits

RESPONSIBILITIES:

• Manage small, medium and large-scale projects directly with varying degrees of complexity
• Take projects from original concept through final implementation; responsible for facilitating interaction between cross functional business and IT teams, end users and external vendors
• Collaborating with the stakeholders in building the business case to realize the enterprise level objectives, maintain the project charter, develop RACI
• Estimation and resource planning, plan and schedule project timelines and milestones using appropriate tools, proposals and presentations
• Conduct project meetings, providing tracking and analysis; holding team members accountable for status & deliverables
• Ensure adherence to quality standards and industry best practices across tools and technologies used and review all project deliverables
• Develop and deliver required project status reports to leadership and timely escalation of blockers to get attention and resolve them to enable the team to make progress
• Issue/Risk tracking, identify root cause, devise mitigation plans and drive resolutions. Proactively manage project scope changes
• Involved in requirement facilitation to gather and define requirements, conduct analysis working with Data Architects, and enable team in drafting functional and technical requirements
• Assist in writing and maintaining test plan, testing scenarios and test scripts based on business requirements and contributed to automating the testing validation working with testing and IT Quality Management teams
• Knowledgeable in General Data Protection Regulation (GDPR) and other compliance requirements
• Good understanding of Data Sensitivity, Data Governance and Data Validation requirements for reporting to Food and Drug Administration (FDA) and other Government agencies
• Helped organize and facilitate core Agile ceremonies: Sprint Planning, Daily Stand-up, Sprint Review, Retrospectives, Release Planning, Demos etc using JIRA
• Liaising with product owner in maintaining the product backlog, refining user stories and assigning priorities, removed impediments to enable the team to move forward, tracking and communicating the team velocity and release planning
• ITIL certified professional with proven experience in incident, problem and change management processes
• Strong interpersonal and communication skills, both written and oral, as reflected in the technical and analytical leadership and client presentations
• WPMP Certified professional with good amount of experience.
• Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
• Prepared and submitted project invoices for review and approval.

RESPONSIBILITIES:

• Requirement gathering through user meetings, validation of the requirements, finalization of requirements
• Translating client requirements into detailed design and delivering good quality code
• Coordinating the offshore development work and source code review
• Development, Testing, UAT support, post go-live support and Issue Tracking
• Lead the application maintenance team including incident management, problem management and change management
• Monitoring the remedy queue and avoiding ticket breaches by the team
• Resolving second line and third line service tickets as per the priorities and within SLA
• Preparing Daily, Weekly, Monthly Reports and handling L2 meetings with the clients
• Experience in working with internal & external customers, project managers and technical teams
• Responsible for identifying new business opportunities and proposing solutions
• Coordinate and facilitate interaction between multi-functional / location project teams
• Resource management and aligning new resources to the team and manage smooth transition
• Identified and managed path and milestones of delivery schedules.

RESPONSIBILITIES:

• Developed and deployed various EAI
• Created, modified,web services, flow services based on SOA technologies
• Created,configured and worked on trading networks partner profiles ,TN documents,Partner profiles,processing rules,agreements involved in B2B integration.
• Designed and developed both publish and consume sides of the integration using webmethods JDBC Adapter and Wm Flat Files.
• Analyzed purchase order data, PO acknowledgment data, various invoices and developed mapping documentations and invoice produced canonicals with functional consultant
• Involved in Unit testing,integration testing with B2b members.
• Development and Unit/System/Regression/Performance testing
• Applying fixes against a change request
• Mentored teams of size ranging from 4 – 5 members

• Created comprehensive test plans, test scripts, and use cases to support testing objectives.
• Tested, identified and troubleshot problems with networks.
• Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
• Optimized regression testing efforts through continuous improvement of test cases and methodologies.
• Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
• Supported customer issue resolution by replicating reported problems in a controlled environment for further investigation.
• Tracked test reports and failures determined by root cause data trends.
• Assisted in refining user interfaces, providing feedback on usability and suggesting enhancements to improve end-user experience.
• Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
• Developed comprehensive test plans and workforce breakdown structures for complete systems.
• Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
• Collaborated with other departments to facilitate successful project completion.
• Designed and implemented quality control processes to facilitate customer satisfaction.