S.S.N PRAKASH MURTY
Mumbai
Summary
Forward thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operation Analyst
TIAA Global Business Services India Pvt Ltd
Mumbai, India
02.2020 - Current
- Responsible for providing financial information to clients by adequate Primary/Secondary Research from various sources
- Performing quality assurance checks of peer deliverables
- Quantitative and qualitative analysis to derive proposed operation solutions
- Reporting any defects to higher-ups or department concerns
- Conduct follow-ups for client outreach based on SLAs as necessary.
- Contributed to a positive work environment by fostering open communication channels among team members, resolving conflicts promptly.
- Analyzed data trends for informed decision-making, leading to cost savings and improved performance.
- Improved operational efficiency by identifying and implementing process improvements and streamlining workflows.
Education
Post Graduate Diploma in Management. - Accounting and Finance
Lexicon Mile
Pune, IndiaBBA - Finance
Gayatri Vidya Parishad College For Degree & P.G. Courses
Visakhapatnam, IndiaSkills
- Business Analysis
- SQL
- Organizational skills
- Creativity
- Leadership
- Communication
- Project Management
- Data Analysis
- Problem Solving
- Time Management
- Data Visualization and Presentations
- Process Improvement
Internship
Company name- JUSCO , TATA STEEL
Trainee (May 2018 - Jun 2018)
Topic -
Inventory Management with MRP
Skills learnt-
customer relationship management
public relation
supply chain management
business development
Certification
- Google Digital Unlocked- Fundamentals of digital marketing
websites and your business goals,
customer behavior
web analytics
- Simplilearn- Introduction to Project Management, Project Management techniques
overview
introduction to Agile and Scrum,
other Agile methodologies
- Microsoft -Analyzing and visualizing data with miscrosoft power BI.
data visualization
transform raw data into meaningful insights
data presentation
Accomplishments
- Used Microsoft Excel to develop tracking spreadsheets.
- Created Individual performance dashboard for Tracking individual and team performances (Power BI)
- Maintaining the highest quality standards and achieving the targets last year I have achieved 1 Quarterly award ,2 monthly award and 1 Spot award .
- Documented and resolved operation risk which led to reduction of TFE and increased customer satisfaction .
Languages
English
Hindi
Telugu
German
Bengali
Timeline
Operation Analyst
TIAA Global Business Services India Pvt Ltd
02.2020 - Current
Post Graduate Diploma in Management. - Accounting and Finance
Lexicon Mile
BBA - Finance
Gayatri Vidya Parishad College For Degree & P.G. Courses