Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
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STEFFI YADAV

Gurugram

Summary

To secure a position in an organization that offers ample opportunities to enhance my skills and knowledge while contributing to the organization’s growth. I am flexible with work schedules, including evenings, weekends, and some holidays.

Overview

1
1
year of professional experience

Work History

Sr Process Associate

Teleperformance
Gurugram
02.2023 - 01.2024
  • Company Overview: Vodafone UK.
  • Vodafone UK.
  • Worked on various tasks related to customer service and order processing, maintaining high standards in service quality.

Process Associate

Amazon
Gurugram
08.2022 - 02.2023
  • Company Overview: Pvt. Limited UK process. (Contractual profile)
  • Assisted in warehouse management and operations, supporting the fulfillment process for customer orders.
  • Participated in regular team meetings and provided input on ways to improve existing processes.
  • Identified needs of customers promptly and efficiently.

Education

BachelorofScience -

Rajasthan
01-2024

XII -

BoardofSchoolEducation
Rajasthan

X -

BoardofSchoolEducation
Rajasthan

Skills

  • Self-motivated and hardworking,
  • Strong leadership capabilities,
  • Excellent typing skills,
  • Proficient in Microsoft Office (MS Word, Excel, Database Operations),
  • Excellent communication skills
  • Customer service experience
  • Upselling products
  • Customer service background

Disclaimer

MM/DD/YY, PLACE

Personal Information

  • Father's Name: Dayanand Yadav
  • Date of Birth: 03/19/98
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Timeline

Sr Process Associate

Teleperformance
02.2023 - 01.2024

Process Associate

Amazon
08.2022 - 02.2023

BachelorofScience -

Rajasthan

XII -

BoardofSchoolEducation

X -

BoardofSchoolEducation

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STEFFI YADAV