Summary
Overview
Work History
Education
Skills
Accomplishments
Work Summary
Dob
Roles And Responsibilities
Personal Information
Languages
Disclaimer
Timeline
Generic

STEPHEN RAJKUMAR.J

Chennai

Summary

To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a fresh graduate to grow while fulfilling organizational goals.

Overview

9
9
years of professional experience

Work History

SENIOR IPRO.

MANPOWER & CHANNELPLAY PVT
01.2015 - Current

TEAM LEADER

OPPO MOBILES PVT LTD
01.2015

SENIOR CUSTOMER CARE EXECUTIVE

UNIVERCELL (THE MOBILE EXPERT)
01.2014

Education

HSC -

ST.Britto hr sec school Madurai, State Board
01.2011

SSLC -

St.Marys Hr Sec School Madurai, State Board
01.2009

MBA MARKETING -

Loyola College., Pondicherry University

B.A HISTORY -

Loyola college, University of Madras

Skills

  • Working knowledge in Sales Force and Billing
  • Skilled in Microsoft Office, Excel, Power Point, Word
  • Skilled in the basics of Analytics
  • Ability to rapidly build relationships and set up trust
  • Confident and determined
  • Ability to cope up with different situations
  • Eagerness towards learning and expanding capabilities
  • Ability to maintain composure and a positive attitude
  • Target information identification
  • Task Prioritization
  • Teamwork and Collaboration
  • Analytical Skills
  • Team Leadership
  • Problem-solving aptitude
  • Effective email writing
  • Problem-solving abilities
  • Personnel Training
  • Relationship Building
  • Adaptability and Flexibility
  • Decision-Making
  • Goal Setting
  • Analytical Thinking
  • Operational awareness
  • Team building
  • Effective Communication
  • Technical consulting
  • Mission Planning
  • Self Motivation
  • Time management abilities
  • Continuous Improvement
  • Professionalism
  • Emergency Response
  • Mission coordination

Accomplishments

  • WON VARIOUS AWARDS AND PRIZES IN SALES FOR TARGET ACHIEVEMENTS
  • WON BEST EMPLOYEE FOR YEAR (PAN INDIA LEVEL 6TIMES) 2015 TO 2021
  • GOT SHORTLISTED TO VISIT HO (APPLE PARK UNITED STATES)
  • APPLE PRODUCT PROFESSIONAL CERTIFIED BY APPLE 2015 TO 2019
  • STAR AWARD FOR GROOMING REPORTING & TEAM RESPONSIBILITY
  • TECHNOLOGY LEADER CERTIFIED BY APPLE FOR TECHNICAL QUIZ
  • GOT RECOGNIZED FROM APPLE COUNTRY MANAGER 3 TIMES
  • STAR PERFORMER ON SENIOR IPRO PAN INDIA LEVEL
  • BEST TEAM MANAGEMENT 7 QUATERS

Work Summary

  • UNIVERCELL (THE MOBILE EXPERT), SENIOR SALES EXECUTIVE (RETAIL SALES & MARKETING), 2014
  • OPPO MOBILES PVT LTD, TEAM LEADER (RETAIL SALES & MARKKETING), 2015
  • MANPOWER & CHANNELPLAY PVT, SENIOR IPRO. (SENIOR APPLE SOLUTION CONSULTANT), 2015-PRESENT

Dob

10/14/93

Roles And Responsibilities

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Described product to customers and accurately explained details and care of merchandise, asking open-ended questions to identify customers' needs and match them with the best product or service.
  • Sales planning
  • Meeting daily targets, weekly and monthly targets
  • Responsible for end-to-end business cycle management
  • Sourcing potential new customers
  • Expertise on guided demo
  • Expertise on data transfer from their earlier products
  • Expertise on APPLE Dcota configuration
  • Explaining about Apple cash offers and trade-in, in-store offers to the customers
  • Expert in training individuals and groups on the features and benefits of our entire line of products, to maximize their overall experience with Apple ECOSYSTEM.
  • Actively pursued personal learning development opportunities, while working with management to share best practices for sales and customer service with other team members to help improve store efficiency.
  • Mentored new sales associates to contribute to the store's positive culture. Communicated clear expectations and goals to each team member
  • Expert on good customer experience
  • Expert on merchandising the Apple products according to the planogram.
  • Worked with many ASM&RFSMS chennai region
  • worked apple leadership teams for improving General trade business

Personal Information

  • Father's Name: Joseph Raj V N
  • Gender: male
  • Nationality: Indian
  • Marital Status: unmarried

Languages

English, Tamil (read & write), Hindi (spoken)

Disclaimer

I hereby declare that all the above-given information is true and correct to the best of my knowledge and belief

Timeline

SENIOR IPRO.

MANPOWER & CHANNELPLAY PVT
01.2015 - Current

TEAM LEADER

OPPO MOBILES PVT LTD
01.2015

SENIOR CUSTOMER CARE EXECUTIVE

UNIVERCELL (THE MOBILE EXPERT)
01.2014

HSC -

ST.Britto hr sec school Madurai, State Board

SSLC -

St.Marys Hr Sec School Madurai, State Board

MBA MARKETING -

Loyola College., Pondicherry University

B.A HISTORY -

Loyola college, University of Madras
STEPHEN RAJKUMAR.J