Hardworking sales management professional bringing 8+ years of experience in liner and feeder industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels.
• Preparing market reports for principals and commercial • meetings.
Coordinating with top level management of nvocc's for promotions of service and business growth.
• Day to day meetings with nvocc's sales manager or branch heads to maintain good / long term relations.
• Weekly meetings with principals for upcoming cargo prospects and deployment of vessel.
• Filing of slot rates of top nvocc's according to their stats and supports.
• Spot rate and DF rate filing of nvocc's.
• Taking crucial decisions at the time of heavy cargo flow or slack season.
• Decision making for listing out the containers at the time of cargo flow.
• Meetings with terminal heads/commercial heads for smooth terminal operations.
• Giving good service to customers in all terminal related matters.
• Crucial support to customers for waiver on storage during any unfortune shutout/rollover of cargo.
• Handling principal boxes, to export to their respective given sectors.
• Meeting with reputed, cha's/forwarders and shippers.
• Good coordination's with cfs/empty yards and repairing vendors.
• Coordinating with Nvocc's for slot bookings.
• Daily follow up with 20-30 Nvocc's for booking prospects.
• Sharing daily container booking forecast reports with line mangers and reporting managers.
• Checking daily in yard reports of all current working voyages.
• Updating competition vessel berthing / sailings and loading reports.
• Finalizing terminal departure report and sharing with principals and line managers
• Updating monthly lifting report and rate sheets of all sailed vsl's.
• Coordination with JV partner for allocations and other operations activities.
• Container tracking/MNR/Maintaining Inventory Reports/CFS reports/per container Import & Export reports.
• EAL/IAL/Solving discrepancies/LG • Bonds/Custom Bonds.
• Custom work at Kandla.
• Container in & out movements and Allotments.
• Managing MNR reports / taking approvals from principals
• Import IGM & EDI
• Communicating with the agents abroad for the issues in Export shipments.
• Good coordination's with terminal operation's / cfs / empty yards and repairing vendors.
• Maintained good relations with cha and forwarder's.
• Handled crucial situations during vessel delays / skip and gave good service to customers.
• Constant coordination with surveyors and repairing vendors for smooth container operation.
• Handling inbound enquiries quoting freight and bringing them onboard.
Handling Nomination shipment, conditioning the consignee and shipper and bringing the enquiries onboard 100%.
• Handling POL AND POD issues regarding damages, payment issues credit days, Detention waiver etc.
• Keeping track of long idling containers in India as well as imports long idling at FPOD.
• Building repo and positive response to shipper/forwarder/consignee in nomination as well as in house shipment to achieve more support in the future.
• Communicating with the agents abroad for the issues in Export shipments.
• Handling Forwarding shipments with an attitude For profitable business.