Stevenson S
Korattur, Chennai
Summary
Experienced Deputy Manager with expertise in sales strategies, scheduling, recruitment, money handling, and employee relations. Gifted leader with excellent communication skills and a team player mentality. Proven track record of maintaining personal integrity and commitment to personal growth.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Deputy Manager
Crowne Plaza Hotel
Chennai
08.1989 - 12.2023
- Ensured compliance with standard operating procedures set by management for each workday.
- Contributed to the enhancement of employee recruitment, selection, training and development processes.
- Assisted team members in achieving targets by providing them with appropriate guidance.
- Documented all operational tasks in a detailed manner.
- Achieved significant expense reduction by identifying and capitalizing on cost-saving opportunities.
- Evaluated candidate qualifications and selected competent professionals for recruitment.
- Maximized efficiency by minimizing waste to benefit company interests.
- Managed inventory accuracy by conducting regular counts of stock-on-hand and verifying any discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads, and production personnel
- Managed delegated work proficiently by prioritizing essential responsibilities for the team.
- Mediated employee conflicts to achieve positive outcomes and maintain a harmonious work environment.
Education
Master of Arts - Public Administration
Madras University
Chennai06-1988
Skills
- Timely Decision-Making
- Process and procedure development
- Task Delegation
- Cost analysis and savings
- Productivity Boosts
- Purchasing and planning
- Staff Training and Development
- Comprehensive Product Insight
Languages
Tamil
First Language
English
Advanced (C1)
C1
Certification
- HACCP (Hazard Analysis Critical Control Point) Certification - International HACCP Alliance.
- Advanced Fire Fighting (AFF) - Various authorized providers.
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
Timeline
Deputy Manager
Crowne Plaza Hotel
08.1989 - 12.2023
Master of Arts - Public Administration
Madras University
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