Overview
Work History
Education
Skills
Certification
Timeline
Summary
Generic
Satyam Raj Gurung

Satyam Raj Gurung

Senior Test Lead/Manager
Bangalore,KA

Overview

15
15
years of professional experience
3
3
Certificates

Work History

Senior Test Lead/Manager

HCL Tech
12.2021 - Current
  • Senior Test Lead/Manager in HCL Tech. handling both technical and administrative requirements.
  • Currently assigned to work for ANZ Bank as a QA Consultant in their Payments platform.
  • Acted as a liaison between HCL and ANZ for assigning, utilization and hiring of Automation testers as per the Client requirements.
  • Handle administrative work for my team such as approvals, leaves, timesheets, shift assignments, Quarterly and Annual reviews etc.
  • Lead a team of automation testers in designing, developing, and executing comprehensive test strategies for API/Microservices testing in ANZ Payments platform.
  • Fostered a culture of innovation within the team, encouraging experimentation with new techniques and approaches in automation work.
  • Ensured timely delivery of projects by closely monitoring progress, identifying potential roadblocks, and taking corrective action when needed.
  • Improved system reliability through rigorous testing protocols and continuous monitoring of automation performance.
  • Championed the adoption of industry best practices in automation, setting high standards for process quality and ensuring consistent results. Developed and maintained automated test scripts using industry-standard tools such as TOSCA, ensuring reliable and scalable test automation frameworks.
  • Acted as the bridge between technology and business partners to resolve issues faster and meet deliverables on time.

QA Lead

Wells Fargo
08.2018 - 12.2021
  • Started working on agile projects and became the QA/Test Lead for Messaging and Alerts platform.
  • Led a team of automation testers in designing, developing, and executing comprehensive test strategies in Frontend UI testing for Messaging and Alerts platform.
  • Implemented best practices and methodologies to improve testing efficiency, accuracy, and coverage, resulting in a significant reduction in defects and increased product quality.
  • Collaborated with cross-functional teams including developers, product managers, and business analysts to understand requirements, identify testing needs, and ensure alignment with project objectives.
  • Developed and maintained automated test scripts using industry-standard tools such as Selenium ensuring reliable and scalable test automation frameworks.
  • Conducted test case reviews, defect triaging sessions, and test status meetings to communicate progress, issues, and risks to stakeholders, enabling informed decision-making and timely resolution of issues.
  • Mentored junior team members, providing guidance on testing methodologies, tools, and techniques, and fostering a culture of continuous learning and improvement within the team.

Senior QA Engineer

Wells Fargo
09.2014 - 08.2018
  • Took overall ownership for medium and high risk projects for various online banking applications for Community Banking.
  • Enhanced automation efficiency by designing and implementing advanced control systems.
  • Reduced downtime with proactive maintenance and troubleshooting of automated testing.
  • Delivered comprehensive training programs for staff on the proper operation and maintenance of automated systems.
  • Collaborated with teams to establish testing procedures that ensured all newly implemented automations met or exceeded established criteria before deployment into a live environment.

QA Engineer

Wells Fargo
03.2011 - 09.2014
  • Lead small and medium projects independently for various online banking applications for Community Banking.
  • Determined testing requirements and designed test plans.
  • Enhanced automation efficiency by designing and implementing advanced control systems.
  • Leveraged strong programming skills to develop custom scripts and other control system components used in automated machines.
  • Served as one of the primary point of contact for all inquiries related to automation performance, troubleshooting issues as they arose and implementing corrective actions when necessary.
  • Conducted thorough risk assessments before implementing any changes to existing automation systems, safeguarding operational continuity.

QA Analyst

Wells Fargo
11.2009 - 03.2011
  • Worked on various online banking applications for Community Banking.
  • Worked on Regression and development of frontend UI test cases and automation scripts for various online banking application projects.
  • Performed root cause analysis on defects identified during testing, providing valuable feedback to developers for swift remediation efforts.
  • Ensured compliance with industry standards and regulations through meticulous adherence to documented procedures and guidelines.
  • Participated in regular project review meetings, providing QA updates and recommendations to stakeholders for informed decision making.

Education

B.Tech - Information Technology

Sikkim Manipal Institute of Technology
Sikkim, India
04.2001 -

High School Diploma -

St. Joseph's School, North Point
Darjeeling, India
04.2001 -

Skills

Automation Testing Frameworks:

Certification

Tricentis Automation Specialist Level 2

Timeline

Tricentis Automation Specialist Level 2

03-2022

Tricentis Test Design Specialist Level 2

03-2022

Tricentis QTest Specialist Level 1

03-2022

Senior Test Lead/Manager

HCL Tech
12.2021 - Current

QA Lead

Wells Fargo
08.2018 - 12.2021

Senior QA Engineer

Wells Fargo
09.2014 - 08.2018

QA Engineer

Wells Fargo
03.2011 - 09.2014

QA Analyst

Wells Fargo
11.2009 - 03.2011

B.Tech - Information Technology

Sikkim Manipal Institute of Technology
04.2001 -

High School Diploma -

St. Joseph's School, North Point
04.2001 -

Summary

An experienced QA engineer with 15+ years of expertise in the banking domain. Skilled in leading teams to ensure delivery of high-quality software solutions. Specializing in both Frontend UI and Microservices/API testing. Adept at using automation testing and management tools with extensive knowledge in framework development. Well versed in Agile methodology and all phases of SDLC. Seeking a challenging leadership role to leverage extensive industry knowledge and expertise in driving quality initiatives and optimizing processes.

Satyam Raj GurungSenior Test Lead/Manager