Subaker P
Kumbakonam
Summary
Dynamic leader with a proven track record at Tamilnad Mercantile Bank Ltd, excelling in credit proposal processing and team leadership. Elevated customer satisfaction and branch revenue through innovative risk management strategies and marketing acumen. Demonstrated expertise in mentoring staff and streamlining operations, significantly enhancing business performance.
Overview
12
12
years of professional experience
Work History
Manager
Tamilnad Mercantile Bank Ltd
Kumbakonam
04.2024 - Current
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed risk by developing and implementing effective risk management strategies.
Assistant Manager
Tamilnad Mercantile Bank Ltd
Vita, Maharashtra
04.2019 - 03.2024
- Evaluated individual and team business performance and identified opportunities for improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Worked for Loan origination, risk assessment, financial analysis and regulatory compliance.
- Co-ordinated with junior employees, Senior employees and Management and rendered my best service and gathered experience.
- Reduced the loan processing time and satisfied the customers by getting the loan sanctions for their timely needs.
Clerk
Tamilnad Mercantile Bank Ltd
Sankarankovil
08.2012 - 03.2019
- Reduced loan processing time, increased customer satisfaction, boosted branch revenue, and cut operational costs.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Vins Christian College of Engineering
Nagercoil04-2008
Skills
- Marketing
- Credit Proposal Processing
- Risk management
- Team leadership
Timeline
Manager
Tamilnad Mercantile Bank Ltd
04.2024 - Current
Assistant Manager
Tamilnad Mercantile Bank Ltd
04.2019 - 03.2024
Clerk
Tamilnad Mercantile Bank Ltd
08.2012 - 03.2019
Bachelor of Engineering - Electronics And Communications Engineering
Vins Christian College of Engineering
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