SUBHABRATA DAS
HOSPITAL ADMINISTRATOR
Raiganj
Summary
Service-focused General Manager dedicated to fostering exceptional customer experiences that drive loyalty and repeat business. Expertise in optimizing resource utilization to meet operational demands while leading sales initiatives with sound judgment and strategic planning. Professional managerial candidate with a strong understanding of operational excellence and team leadership, demonstrating a proven ability to enhance productivity and stimulate growth. Emphasizes collaboration and adaptability to achieve organizational objectives, showcasing robust problem-solving and decision-making skills.
Overview
11
11
years of professional experience
4
4
Languages
Work History
General Manager
POPULAR HOSPITAL
03.2024 - Current
- A Unit of P.P. Popular Hospital Pvt. Ltd.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic clients to assist lower-level employees and maintain excellent customer service.
Deputy General Manager
NORTH EAST CANCER HOSPITAL & RESEARCH INSTITUTE
09.2023 - 02.2024
- A Unit of North East Onco Care Ltd.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Managed cashless & TPA billing, authorizaion to approval & simultaneously while maintaining focus on meeting key milestones.
- Participated in planning process to achieve corporate objectives.
- Collaborated with department heads to establish goals and work plans.
- Improved internal communication channels, fostering a culture of transparency and accountability among team members.
- Informed VP of unusual matters of significance and launched corrective action plan.
Administrative Officer
M.R.M. MEMORIAL HOSPITAL
01.2017 - 08.2023
- Unit of Multi specialty hospital
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Oversaw facility maintenance activities, coordinating repairs and upgrades to create a safe and comfortable workspace.
- Developed comprehensive reports on department performance metrics for review by senior leadership teams.
- Notified proper authorities and leadership in emergency situations.
- Increased employee satisfaction by addressing concerns promptly and maintaining a supportive work environment.
- Promoted continuous learning within the workplace through sharing best practices during internal meetings or presentations showcasing successful strategies implemented within the department.
- Implemented new software tools for better organization, productivity, and communication within the team.
- Filed reports, completed established rounds and followed post orders.
- Managed office budget, tracking expenses and optimizing resource allocation for costefficiency.
Floor Manager
ANANDALOKE MULTI SPECIALITY HOSPITAL AND NEUROSCIENCE SCENTER
07.2016 - 12.2016
- Unit of Super specialty.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
Patient Care Executive
SILIGURI GREATER LIONS EYE HOSPITAL
03.2015 - 06.2016
- Care your Eyes.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
MBA - Hospital Management
Panjab Technical University
12-2014
B.Sc Hones. - Zoology
North Bengal University
04-2012
Higher Secondary -
W.B.C.H.S.E.
03-2009
Secondary Education -
W.B.B.S.E.
03-2007
BASIC COURSE
YUVA COMPUTER TRAINING CENTRE
RAIGANJ09-2009
CHAT GPT, ADVANCE EXCEL, MICROSOFT COPILOT & Etc.
IRA SKILS
2026
Skills
Data mining and analysis
Accomplishments
- Accelerate company growth.
- Increased foot-fall.
- Reduce needless expenditure & develop affectivity.
- Giving stability.
Interests
Playing violin, Participating in social activities
TRAINING/COURSES
Hospital Management
MY TIME
- Ahead of schedule.
- Accelerated.
- Met all deadlines.
- Increased efficiency.
- Designed a new system.
- Arranged Scheduled.
Timeline
General Manager
POPULAR HOSPITAL
03.2024 - Current
Deputy General Manager
NORTH EAST CANCER HOSPITAL & RESEARCH INSTITUTE
09.2023 - 02.2024
Administrative Officer
M.R.M. MEMORIAL HOSPITAL
01.2017 - 08.2023
Floor Manager
ANANDALOKE MULTI SPECIALITY HOSPITAL AND NEUROSCIENCE SCENTER
07.2016 - 12.2016
Patient Care Executive
SILIGURI GREATER LIONS EYE HOSPITAL
03.2015 - 06.2016
MBA - Hospital Management
Panjab Technical University
B.Sc Hones. - Zoology
North Bengal University
Higher Secondary -
W.B.C.H.S.E.
Secondary Education -
W.B.B.S.E.
BASIC COURSE
YUVA COMPUTER TRAINING CENTRE
CHAT GPT, ADVANCE EXCEL, MICROSOFT COPILOT & Etc.
IRA SKILS