Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Languages
Accomplishments
Timeline
Generic
Subhajit Dasgupta

Subhajit Dasgupta

Bangalore

Summary

Program & Delivery Management Professional | BFSI | Technology Delivery Results-oriented leader with 20 years of expertise in BFSI Project & Program Management, PMO Setup, Transition Programs, Risk & Governance (ORM, Strategic Risk, Risk Frameworks), Financial Management (P&L, Cost Optimization, Variance), and People Leadership. Technology Acumen: Expertise in Data Reporting, Tableau, Power BI, AI, Cloud, RPA, and Server Infrastructure. Skilled in leveraging technology to drive insights, automation, and operational efficiency. Key Strengths: Strategic Execution – Align business objectives with technology solutions for process optimization, cost efficiency, and competitive advantage. Leadership & Mentorship – Build, recruit, and mentor high-performing teams, fostering growth and excellence. Stakeholder Engagement – An effective communicator, bridging technical, business, and financial perspectives to gain executive buy-in and drive success. Global BFSI Expertise – Experience with CBA, Danske, CIBC, HSBC, and Wells Fargo across US & Canada, EMEA, Australia & APJ, with onsite experience in the Netherlands. Seasoned Vice President of Technology Services with robust experience in managing complex technological infrastructures and leading high-performing teams. Specialize in strategizing and implementing innovative solutions to streamline processes, enhance productivity, and drive growth. Known for analytical acumen, strategic thinking, and leadership skills. Previous work has consistently resulted in improved operational efficiency, cost savings, and increased stakeholder satisfaction.

Overview

21
21
years of professional experience
1
1
Certification

Work History

PMO Lead, Delivery Tooling, Delivery Practice and Oversight

Commonwealth Bank of Australia
Bangalore
10.2020 - Current
  • Reporting to the COO of CBA India, I lead the following functions: Platform Tooling, Delivery Practice and Oversight, Org Change Management, Reporting & Insights with a team of 100+ FTE & Contractors from India
  • Owner for Planview Ecosystem for CBA India, including Product Line Management of Teamforms, Planview (Agileplace, OKR, Tasktop Viz/Hub) and WalkMe, integrating Planview Portfolios with JIRA and Confluence
  • Works with the Product Owner/Manager, Scrum Masters
  • Engineering/Dev Team, BA and Business Functions to define the requirements and prioritize deliverables through Sprints for Business Units across the bank
  • Define and prioritize Roadmap for releases aligning to BU goals
  • Contribute to delivering better outcomes for customers through Group Delivery Framework, Simplification Initiatives, Customer Risk Management System
  • Manage and Monitor – Risks, Issues, Dependencies and Milestones at a Portfolio Level across programmes
  • Manage and Control Seed Funding, Op-ex, Variance and Reconciliation at a Program Level for the Portfolios
  • Manage centralized Change Management Function which encompasses Change Governance, Central CAB and process improvements across Business Units
  • Collate, refine and assimilate data from multiple data sources and formats to derive meaningful insights via dashboards in Power BI and Tableau across various Leadership Levels
  • Manage data retention, refresh and automation via APIs, FTP and various other data sources across the bank primarily for Tech Bus

Lead PMO GCC

Commonwealth Bank of Australia
Bangalore
01.2020 - 01.2022
  • Reporting to: General Manager – Program Delivery & Strategy, Australia
  • Led Technology PMO setup for India Delivery Centre, enhancing governance & PMO capabilities
  • Defined KPIs & streamlined Change Control, optimizing transitions & reducing review efforts
  • Managed $85M AUD portfolio, overseeing budgeting, approvals & financial governance (FY21 & FY22)
  • Aligned projects with Group Delivery Framework, ensuring compliance & continuous improvement
  • Drove Planview adoption, transitioning from HP PPMC & training teams on PM tools

Program Delivery Manager

Wells Fargo Bank
Chennai
12.2017 - 10.2020
  • As the Technology PMO lead for Enterprise Business Technology, my role encompassed managing Risk Transformation Programs ('Change the Bank') within the Corporate Risk Technology Sub-portfolio
  • Establishing the Technology PMO and overseeing high and medium-risk Tier 1 projects with an annual budget of $80MM USD
  • Ensuring end-to-end program delivery within budget, schedule, and scope, proactively managing risks and resolving issues swiftly
  • Successfully managing program budget, including variance and cost optimization
  • Leading a team of 12 Project Managers and 5 Project Coordinators, focusing on Agile and Risk Transformation initiatives in collaboration with senior leadership (CXO and LOB Heads) to meet strategic bank objectives
  • Serving as the primary escalation point for project issues, driving project assurance, and governance to maintain project health, focusing on deliverables, milestones, scope, cost, and schedules
  • Conducting project/data analysis to extract strategic insights and lessons learned
  • Providing leadership and coaching to the project team to foster skill development and motivation
  • Implementing regular review sessions for cost/variance control, scheduling, and risk/issues management
  • Managing supplier and subcontractor relationships, ensuring adherence to contracts and monitoring progress
  • Overseeing the Change Control Process governance and securing senior management buy-in for key project plans and changes

Program Manager

Hewlett Packard Enterprise
Bangalore
06.2016 - 12.2017
  • In my role managing programs for Canadian Imperial Bank of Commerce, I oversaw a diverse portfolio of initiatives, including infrastructure projects, application/database/OS upgrades, network refreshes, virtualization/cloud migrations (IaaS, SaaS, PaaS), and data centre migrations, with budgets up to $10M USD
  • Providing project and program leadership in a high-demand client environment
  • Ensuring the timely, within-scope, and on-budget delivery of projects ranging from critical to high-risk
  • Handling client requirements, escalations, and program bottlenecks efficiently
  • Managing risks and issues effectively to maintain stakeholder and project sponsor confidence
  • Communicating with senior management through detailed roadmaps and high-quality status reports

PPSM Manager

ACCENTURE
Bangalore
08.2014 - 05.2016
  • I managed a team of Project Managers, Analysts, and Business Analysts, delivering projects for a major Australian banking client, ensuring timely deliverables
  • My duties included resource recruitment, wave planning, and team performance management

Sr. Project Delivery Manager

SHELL
Bangalore
09.2015 - 04.2016
  • Leading a team within Shell's Global Commercial & Chemicals division, my responsibilities encompassed overseeing project analysts, leads, and junior project managers for application development and IT infrastructure programs, specifically in lubricants, marine and aviation fuel, and chemicals sectors
  • Ensuring successful project execution and deployment to meet business objectives
  • Providing leadership to the project team, fostering motivation, skill development, task allocation, and performance appraisal
  • Collaborating with senior business leadership on requirements and project deliverables integration
  • Monitoring project progress to deliver on time, within budget, and beyond expectations
  • Proposing innovative and automated solutions for routine tasks, gaining broad leadership approval

Project Manager

ITC INFOTECH
Kolkata
03.2012 - 08.2014
  • I led a team of 140+ Project Managers, System Engineers, and contingent resources for a Denmark-based bank, supporting projects and BAU operations
  • My responsibilities included recruitment, resource management, P&L oversight, managing appraisals, and mentoring team members for optimal delivery

Senior Project Analyst

HSBC
Kolkata
06.2006 - 10.2012
  • Responsibilities: Managed small to medium complexity/budget projects in the HSBC Card Services Domain from Initiation till closure, comprising of App Upgrades, Testing and Troubleshooting post release

Associate - IT

Wipro Ltd
04.2004 - 05.2006
  • Responsibilities: Access management and System Administration

Education

Bachelor of Science -

Calcutta University

Master of Computer Applications -

Skills

  • Leadership Skills
  • Vision
  • Strategy
  • Roadmap
  • Framework
  • Integrity
  • Respect
  • Empathy
  • Compassion
  • Walk the talk
  • Conviction
  • Motivation
  • Inspiration
  • Coaching
  • Communication
  • Reflection
  • Introspection
  • Strategic Planning
  • Execution
  • Program Management
  • Project Management
  • Governance
  • Policy Development
  • Risk Management
  • Financial Management
  • Resource Management
  • Change Management
  • Stakeholder Engagement
  • Process Improvement
  • Process Optimization
  • Technology Acumen
  • Data Reporting
  • Tableau
  • Power BI
  • AI
  • Cloud
  • RPA
  • Server Infrastructure
  • Strategic Execution
  • Leadership
  • Mentorship
  • Global BFSI Expertise

Certification

  • PMP, #2779184
  • PRINCE 2, #GR634007979SD
  • Agile Scrum Master, #4701389.20743734
  • ITIL, #4701389.1186418
  • Six Sigma (DMAIC)
  • MS Azure – Implementing Infrastructure Solutions, (533)
  • Microsoft Certified Systems Engineer

Affiliations

  • Active member of NGO for street animals
  • Associated with Volunteering in Destitute Homes

Languages

English
First Language

Accomplishments

  • Inspire Leadership Programe in Commonwealth Bank.

Timeline

PMO Lead, Delivery Tooling, Delivery Practice and Oversight

Commonwealth Bank of Australia
10.2020 - Current

Lead PMO GCC

Commonwealth Bank of Australia
01.2020 - 01.2022

Program Delivery Manager

Wells Fargo Bank
12.2017 - 10.2020

Program Manager

Hewlett Packard Enterprise
06.2016 - 12.2017

Sr. Project Delivery Manager

SHELL
09.2015 - 04.2016

PPSM Manager

ACCENTURE
08.2014 - 05.2016

Project Manager

ITC INFOTECH
03.2012 - 08.2014

Senior Project Analyst

HSBC
06.2006 - 10.2012

Associate - IT

Wipro Ltd
04.2004 - 05.2006

Bachelor of Science -

Calcutta University

Master of Computer Applications -

Subhajit Dasgupta