Subham Kumar Singhdeo
Jhalda
Summary
SAP SD Functional Consultant with over 4 years of extensive experience in SAP Sales and Distribution. Skilled in end-to-end Order-to-Cash (O2C) processes, system configuration, pricing, output determination, account determination, partner functions, RICEF documentation, UAT, and post-go-live support. Proven ability to collaborate with global stakeholders, resolve issues efficiently, and deliver high-quality SAP SD solutions that drive business value and operational excellence. Experienced in SAP S/4HANA environments with seamless integration across MM and FI module.
Capable Functional Consultant with extensive expertise in implementing Oracle cloud solutions for a range of customers. A highly energetic professional exhibiting a sense of urgency in regards to bug fixes and issue resolution. Offering hands-on technical knowledge of applications, software, and other technologies.
Overview
7
7
years of professional experience
Work History
SAP SD Functional Consultant
Tata Consultancy Services (British Steel)
12.2023 - Current
- Lead requirement gathering, functional design, and SAP SD configuration to deliver solutions aligned with client business needs.
- Manage end-to-end Order-to-Cash (O2C) processes, including sales order creation, delivery processing, billing, returns, and credit/debit memo management, ensuring accurate and timely operations.
- Conduct User Acceptance Testing (UAT), resolve defects, and provide post-go-live support, ensuring seamless system performance and business continuity.
- Maintain master data including customer records, pricing conditions, and partner determination, ensuring accuracy and consistency across SAP systems.
- Prepare functional specification documents for RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows), enabling smooth development and deployment.
- Monitor and support EDI/i Doc interfaces, ensuring flawless integration between SAP and external systems.
- Deliver end-user training, develop manuals, and facilitate knowledge transfer to empower business teams.
- Collaborate with cross-functional and technical teams on global roll-outs, cut-over planning, and data migration, ensuring timely and high-quality project delivery.
- Conducted User Acceptance Testing (UAT), handled defect resolution, and provided post–go-live support ensuring smooth system performance.
- Maintained master data such as customer records, pricing conditions, and partner determination, ensuring accuracy and consistency across systems.
- Prepared functional specification documents for RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows).
- Monitored and supported EDI/iDoc interfaces, ensuring seamless data exchange between SAP and external systems.
- Delivered end-user training sessions, developed user manuals, and supported knowledge transition for business teams.
- Worked closely with cross-functional and technical teams during global rollouts, cutover planning, and data migration activities to ensure timely project delivery.
SAP SD Functional Consultant
Tata Consultancy Services (Fadex)
11.2021 - 12.2022
- Defined and implemented enterprise structure, including sales organization, distribution channel, and division, ensuring alignment with business requirements.
- Configured sales orders, deliveries, billing, pricing procedures, and supported procurement, subcontracting, intercompany STO, and import processes.
- Managed daily incident tickets and participated in system enhancements, ensuring smooth production support and minimal business disruption.
- Assisted in data migration, UAT execution, and documentation, providing accurate and timely support for business users.
- Delivered go-live and hypercare support for rollout projects, ensuring seamless transition and post-deployment stability.
- Collaborated with cross-functional teams to analyze business requirements, optimize processes, and support end-to-end SAP SD operations.
Customer Service Advisor
Tata Consultancy Services (Eon Energy)
09.2018 - 10.2020
- Managed customer billing, data validation, and meter configuration, ensuring accuracy, timeliness, and compliance with SLAs.
- Provided end-to-end customer support, resolving billing disputes, credit/debit adjustments, and queries efficiently.
- Actively participated in client calls to clarify process-related queries, track SLA adherence, and strengthen client relationships.
- Collaborated with cross-functional teams to analyze consumption data, identify exceptions, and implement corrective actions.
- Contributed to process optimization and workflow improvements, enhancing efficiency and service quality.
- Assisted in process documentation, audits, and compliance activities, maintaining high standards and ensuring continuous improvement.
Education
Bachelor of Arts (B.A.) - Honours(History)
Ranchi University
Ranchi08.2016
12th grade - Arts
Jhalda Satyabhama Vidhyapity
Jhalda05.2013
10th Grade - undefined
Jhalda Satyabhama Vidhyapity
Jhalda04.2011
Skills
SAP SD Configuration & Support
Order-to-Cash (O2C) Cycle
Pricing & Condition Techniques
Customer & Material Master Data
Incident Management (ServiceNow)
Client & Stakeholder Communication
Production Support (P3 / P4 Incidents)
Business Process Analysis
SAP SD Pricing
Client interaction
Timeline
SAP SD Functional Consultant
Tata Consultancy Services (British Steel)
12.2023 - Current
SAP SD Functional Consultant
Tata Consultancy Services (Fadex)
11.2021 - 12.2022
Customer Service Advisor
Tata Consultancy Services (Eon Energy)
09.2018 - 10.2020
12th grade - Arts
Jhalda Satyabhama Vidhyapity
10th Grade - undefined
Jhalda Satyabhama Vidhyapity
Bachelor of Arts (B.A.) - Honours(History)
Ranchi University