Subhankar Chowdhury
Hind motor
Summary
Results-oriented Banking Professional with 14 years of experience in Branch Management, business development, customer relationships, compliance, and operational control. Demonstrates strong adaptability and interpersonal skills, driving team collaboration and efficiency. Excels in independent roles while quickly mastering new processes.
Overview
3
3
Languages
2
2
years of post-secondary education
14
14
years of professional experience
Work History
Branch Manager - Branch Banking
AU Small Finance Bank
Kolkata
06.2026 - Current
- Achieving revenue targets through strategic business planning and channel management
- Strengthening NTB customer acquisition & retention strategies, with focus on HNW and NRI portfolios
- Established and built customer relationships through targeted outreach and initiatives.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted performance reviews to assess staff skills and improve team efficiency.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
Branch Operations and Service Manager
AU Small Finance Bank
Kolkata
06.2022 - 05.2026
- Managed daily branch operations to ensure smooth workflow and customer satisfaction.
- Developed and implemented staff training programs to improve service quality and team effectiveness.
- Coordinated compliance efforts with banking regulations and internal policies.
- Addressed and resolved customer complaints promptly to maintain high customer satisfaction.
- Organized daily workflow to maximize efficiency and productivity.
- Performed routine audits of branch operations to identify areas for improvement.
- Monitored and ensured adherence to banking regulations and internal policies to uphold branch integrity.
- Ensured Excellent Audit and compliance ratings for the branch
Deputy Manager
YES Bank Ltd.
10.2016 - 05.2022
- Daily Branch Operational activities
- Audit & Compliance for the branch
- Account Opening and instructions processing
- KYC & AML checking & Maintenance for customers
- Business generation
Teller-Operations
HDFC Bank Ltd.
Kolkata
04.2012 - 10.2016
- Cash management
- Non Cash Transactions (RTGS/NEFT/DD/Fund Transfers etc.)
- Monitored and maintained branch GL, dummy, and suspense accounts to ensure accurate financial reporting.
- Conducted KYC and AML checks and maintained customer records to ensure compliance with regulatory standards.
- Executed daily product sales and operational activities to support branch performance and customer service.
Education
Post Graduate Diploma in Management - Major- Marketing, Minor- Finance
Siva Sivani Institute of Management
Secunderabad 06.2010 - 04.2012
Bachelor of commerce -
Calcutta University
West BengalIntermediate in commerce -
W.B.C.H.S.E
Matriculation -
W.B.B.S.E.
Skills
- Branch Operations & Sales Management
- Business Development & Revenue Growth
- Risk & Compliance management
- Customer relationship management
- Team leadership & Training
- Effective Communication & Problem solving abilities
Accomplishments Achievements
- Many Circle and National level RNR qualified for AUSFB and YES Bank, both.
- ISTP qualified for Q2 2021-22 in YES Bank
- Constantly achieved business and revenue targets across roles
Languages
English
Advanced
C1
Hindi
Advanced
C1
Bengali
Proficient
C2
Extra Curricular/Hobbies
- Painting
- Photography
- Quizzing
Personal Profile
- Father's Name: Late Sankar Chowdhury
- Mother's Name: Mrs. Chandana Chowdhury
- DOB: November 15, 1988
Timeline
Branch Manager - Branch Banking
AU Small Finance Bank
06.2026 - Current
Branch Operations and Service Manager
AU Small Finance Bank
06.2022 - 05.2026
Deputy Manager
YES Bank Ltd.
10.2016 - 05.2022
Teller-Operations
HDFC Bank Ltd.
04.2012 - 10.2016
Post Graduate Diploma in Management - Major- Marketing, Minor- Finance
Siva Sivani Institute of Management
06.2010 - 04.2012
Bachelor of commerce -
Calcutta University
Intermediate in commerce -
W.B.C.H.S.E
Matriculation -
W.B.B.S.E.