SUBHANKAR KARMAKAR
Asansol
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within
multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in
overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business
growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Executive
Uniview Technologies India Pvt Ltd
02.2024 - 11.2024
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased sales revenue by fostering robust relationships with distributors and retailers of CCTV products.
- Achieved sales goals by developing new customer relationship in every month.
- Provided outstanding customer support, enhancing repeat business and client referrals.
- Conducted client interactions showcasing expertise on CCTV systems, providing customized answers.
- Monitored sales data on a consistent basis, ensuring alignment with targets and modifying plans accordingly.
- Increased market penetration through strategic planning of territories.
- Identified new market opportunities through diligent research and networking.
- Implemented focused strategies for target industry penetration, resulting in acquisition of a B2B client.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Met existing customers to review current services and expand sales opportunities.
- Developing and managing new B2B partners and retailers in territory and maintain client relationship by escalating their issues successfully.
- Consistently exceeded personal sales quotas through teamwork and strategic collaboration.
- Achieved or exceeded company-defined sales quotas.
Project Sales Officer
Prama India Pvt Ltd
01.2023 - 10.2023
- Guided junior sales team by mentoring on effective sales strategies.
- Continually tracked insights on B2B and Project clients to optimize sales.
- Contributed to cross-departmental teamwork during regional sales meetings about CCTV products.
- Expanded network of potential clients through strategic market visits targeting System Integrators, retailers, and distributors.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Organised promotional events and interacted with distribution and project partners to increase sales volume.
- Achieved successful partner onboarding aligned with organizational targets.
- Developed engaging sales presentations for distribution and retail partners highlighting product strengths.
- Elevated marketing efforts and analyzed pricing strategies.
- Executed detailed analyses to refine strategies for monthly sales improvements.
- Increased profits through pipeline development with effective sales strategies.
- Delivered on established KPI targets for company, regional teams, and individual performance.
- Identified potential leads to boost sales targets.
Retail Customer Service Specialist
Tata Croma(Infinite Retail Ltd)
08.2020 - 10.2022
- Strengthened client relations by consistently offering reliable and well-timed product insights.
- Guided customers to appropriate products, resulting in increased sales revenue.
- Ensured alignment with organizational policies through comprehensive retail evaluations.
- Performed cashiering duties efficiently, ensuring seamless service during high-traffic hours.
- Ensured continuous product availability through precise inventory control.
- Streamlined transaction processes to minimize customer wait durations using POS systems.
- Executed customized solutions for customer requests related to merchandise and delivery schedules.
- Attended to customer complaints and processed product return or replacement requests.
- Monitored customer feedback and made adjustments to improve service quality.
- Enhanced customer satisfaction through exceptional service, leading to numerous referrals.
- Stayed knowledgeable about recent changes in services and products.
- Ensured positive, welcoming experiences while addressing diverse customer needs effectively.
- Addressed client issues effectively, driving retention and repeat purchases.
Customer Service Executive
Cholamandalam MS General Insurance Company
01.2020 - 07.2020
- Increased client contentment by efficiently handling concerns about Insurance Policy.
- Enhanced client satisfaction by providing consistent, exceptional service.
- Delivered company information and policies in response to customer inquiries.
- Calculated and verified order totals to ensure accuracy.
- Maintained sufficient cash supply to support smooth operations in checkout stations.
- Established comprehensive database for promotional sales development.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
Bachelor Of Arts - History(Hons.)
Netaji Subhas Open University
Asansol 12.2023
Diploma Engineering - Food Processing Technology
Mirmadan Mohanlal Govt. Polytechnic
Plassey08.2019
Higher Secondary - Science
Ushagram Boys High School
Asansol04.2014
Madhyamik/Secondary -
Ushagram Boys High School
Asansol03.2012
Skills
- Sales strategy
- Sales expertise
- Relationship building
- Sales team leadership
- Operations
- Business development and planning
- Exceeds sales goals
- Sales and market development
- Lead generation
- Lead prospecting
- Channel partner management
- Upselling strategies
- Cross-selling techniques
- Marketing initiatives
- Project management
- Client acquisition
- Territory management
- Customer service
PERSONAL INFORMATION
- Father's Name: Late Sankar Karmakar
- Date of Birth: 15/06/1995
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: HINDU
MAILING ADDRESS
1 No Mohishila Colony, Chakraborty
More, Dakshin Para Road, Plot No - 533 PO – Asansol-3, PS – Asansol(South)
Dist- Paschim Bardhaman, West Bengal-713303
HOBBIES & INTERESTS
- Bike riding
- Photography
- Reading Books
- Cricket
- Travelling
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Certification
- Basic of computer
- DFAS Course
Timeline
Sales Executive
Uniview Technologies India Pvt Ltd
02.2024 - 11.2024
Project Sales Officer
Prama India Pvt Ltd
01.2023 - 10.2023
Retail Customer Service Specialist
Tata Croma(Infinite Retail Ltd)
08.2020 - 10.2022
Customer Service Executive
Cholamandalam MS General Insurance Company
01.2020 - 07.2020
Bachelor Of Arts - History(Hons.)
Netaji Subhas Open University
Diploma Engineering - Food Processing Technology
Mirmadan Mohanlal Govt. Polytechnic
Higher Secondary - Science
Ushagram Boys High School
Madhyamik/Secondary -
Ushagram Boys High School
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