Subhankar Nath
Summary
Results-driven compliance professional with hands-on experience at ICICI Bank, specializing in KYC, AML monitoring, and regulatory compliance. Expertise in FATCA/CRS, NRI client onboarding, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) as per RBI and FEMA frameworks. Proven ability to manage high-value transactions, mitigate compliance risks, and ensure accurate documentation across retail and NRI banking segments. Adept at cross-functional coordination, client servicing, and maintaining high standards of operational efficiency.
Overview
4
4
years of professional experience
Work History
Deputy Manager I_NRI
ICICI Bank Ltd
Delhi
04.2025 - Current
- Managed customer servicing and backend banking operations through Finacle including account maintenance,statement generation, TD advice/statements, and interest certificates.
- Handled customer account modification requests such as addition/deletion of joint holders, address change,nominee updates, and mode of operation changes across banking products.
- Processed Resident to NRI (R to NR) and NRI to Resident (NR to R) account conversions along with documentation verification as per regulatory guidelines.
- Performed Re-KYC, FATCA/CRS compliance checks, and customer due diligence for resident and NRI customers.
- Managed LRS documentation and scrutiny for outward remittance requests through A-2 form that too in line with regulatory requirements.
- Assisted customers with issuance of account statements, interest certificates, TD statements, balance confirmations, and other banking service requests.
- Supported seamless customer onboarding and servicing while maintaining high accuracy, TAT adherence, and customer satisfaction standards.
- Investment & Wealth Operations: Initiate CVL-KRA (KYC Registration Agency) modifications for Demat/Mutual Fund customers. Process updates for Mutual Fund address changes, bank mandate updates, and complex mutual fund transmission requests.
Assistant Manager II_NRI
ICICI Bank Ltd
New Delhi
07.2023 - 04.2025
- Managed and serviced a portfolio of HNI and retail clients, ensuring high levels of customer satisfaction and retention.
- Executed end-to-end KYC, account opening, and compliance processes per RBI and AML regulatory requirements.
- Handled client transactions across banking and investment products including Mutual Funds, PMS, AIF, and Insurance.
- Coordinated with operations, compliance, and product teams for seamless client onboarding and issue resolution.
- Ensured timely closure of service requests and maintained strong TAT adherence across all client interactions.
Internship
Jindal Stainless Steel Way Limited
Kolkata
07.2022 - 09.2022
- Conducted detailed market research and client analysis to identify new business opportunities.
- Qualified and engaged potential clients, supporting lead generation and sales conversion efforts.
- Managed and updated the CRM database, tracking sales performance to optimize conversion rates.
Education
BBA - Marketing
Adamas University
Kolkata 04.2001 -
MBA - Marketing & Supply Chain Management
Doon Business School
Dehradun 04.2001 -
Skills
- KYC (Know Your Customer) Compliance
- AML (Anti-Money Laundering) Procedures
- Customer Due Diligence (CDD)
- Enhanced Due Diligence (EDD)
- Periodic KYC Review & Remediation
- Risk Profiling & Categorization
- Client Onboarding (HNI / UHNI Clients)
- NRI Banking Operations
- Relationship Manager Coordination
- Customer Query Resolution
- KYC Systems & Banking CRM Tools
- Data Accuracy & Attention to Detail
- Customer due diligence
- KYC compliance
Timeline
Deputy Manager I_NRI
ICICI Bank Ltd
04.2025 - Current
Assistant Manager II_NRI
ICICI Bank Ltd
07.2023 - 04.2025
Internship
Jindal Stainless Steel Way Limited
07.2022 - 09.2022
BBA - Marketing
Adamas University
04.2001 -
MBA - Marketing & Supply Chain Management
Doon Business School
04.2001 -