Subhanu Bhattacharya

• Strengthened client relationships by providing personalized service and addressing individual needs.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Mentored junior relationship managers, sharing industry best practices and fostering professional growth within the team.
• Continuously updated knowledge of industry trends and developments to ensure clients received the most up-to-date advice and guidance.
• Collaborated with cross-functional teams to develop tailored solutions for clients, leading to higher satisfaction rates.
• Established rapport with prospective clients through effective presentations, clearly articulating company offerings and value proposition.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Streamlined internal processes to improve efficiency and provide faster response times for client inquiries.

R&R Received EOQ Award 2019,2021,2022. VH appreciation Certificate 2021,2022. HOD appreciation Certificate 2022

2005-2013 Tata Teleservices Limited Channel Sales Team Leader (Distributor)

2013-2018 Bharti Airtel Limited Channel Sales Profile as FSE (Distributor)

2018-07 Vodafone Idea Limited Zonal Team Leader

• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Managing distributors and retail sales.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.