SUBHANWITA SAIN
Bangalore
Summary
Results-oriented Process Lead with expertise in operational efficiency and compliance management. Skilled in Anti-Money Laundering (AML) compliance and sanctions screening, complemented by strong analytical and problem-solving abilities. HSK Level 6-certified in Mandarin Chinese, facilitating effective communication with Chinese-speaking stakeholders. Committed to managing operational priorities and supporting compliance objectives to enhance client satisfaction.
Overview
5
5
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Process Lead
AXA Global Business Services Private
Bengaluru
03.2021 - Current
- Collaborated with cross-functional teams to identify process gaps, driving improvements in operational efficiency.
- Built key performance indicators and tracking metrics to improve company efficiency.
- Coordinated projects to ensure on-time deliverables, resulting in enhanced client satisfaction.
- Acted as subject matter expert on AML matters during regulatory examinations, supporting compliance readiness.
- Conducted regular AML and KYC audits and policy reviews to strengthen program effectiveness.
- Coached junior analysts, enhancing professional growth and increasing team output.
Freelance Chinese/Mandarin Interpreter
Sino-India B2B sales platform
Kolkata
- Interpreted spoken and written Mandarin and Chinese to ensure accurate understanding across language barriers.
- Simultaneously interpreted conversations to enable effective business dealings and address medical and personal concerns.
- Interpreted for Sino-India B2B sales platform, facilitating clear communication for successful transactions.
Education
Master of Arts - Chinese Language & Culture
Visva-Bharati University
Santiniketan, Birbhum07-2020
Bachelor of Arts - Chinese Language & Culture
Visva-Bharati University
Santiniketan, Birbhum06-2017
MHRD & Chinese Govt. Scholarship -1 Year: Pre-Advanced Chinese Language Course -
Beijing Language And Culture University
Beijing , China07-2019
Skills
- Anti-money laundering
- Customer due diligence
- Sanctions screening
- Due diligence
- Process documentation
- Stakeholder communication
- Bilingual communication
- Cross-cultural collaboration
- Teamwork and collaboration
- Problem-solving
- Due diligence
Certification
- Passed the Chinese Proficiency Test (HSK Level 6), conducted by Hanban University, People's Republic of China.
- Passed the Chinese Oral Proficiency Test (HSKK - Intermediate Level).
- Passed the IELTS Examination.
- Cybersecurity Foundations: Governance, Risk, and Compliance (GRC).
- International Compliance Association (ICA) certificate in anti-money laundering.
- DELF A2 - Alliance Française de Paris.
Languages
English
Proficient (C2)
C2
Chinese (Mandarin)
Proficient (C2)
C2
Bengali
Native
Native
Hindi
Advanced (C1)
C1
French
Elementary (A2)
A2
Timeline
Process Lead
AXA Global Business Services Private
03.2021 - Current
Freelance Chinese/Mandarin Interpreter
Sino-India B2B sales platform
Master of Arts - Chinese Language & Culture
Visva-Bharati University
Bachelor of Arts - Chinese Language & Culture
Visva-Bharati University
MHRD & Chinese Govt. Scholarship -1 Year: Pre-Advanced Chinese Language Course -
Beijing Language And Culture University