Subhash Khankriyal

To use my skills in the best possible way for achieving the company's goals Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Marriott International, Sheraton Grand Chennai Resort & Spa, Assistant Front Office Manager, 04/01/24, Present, Loyalty Manager, 12/20/21, 03/31/24, Part of G20 summit held at Sheraton Grand Chennai, Part of 44th Chess Olympiad Team at Sheraton Grand Chennai, Certified Department Trainer
• Courtyard by Marriott Chennai, Assistance Front Desk Manager, 07/15/19, 12/19/21
• Aloft Bengaluru Cessna Business Park, Front Office Executive, 04/01/18, 06/11/19, Front Office Team Leader, 06/12/15, 03/31/18, Handling guest complaint and front desk Operations, Handling reservation and front desk cashiering, Taking check in and checkouts and also handling the guest calls, Taking care for the training for the Associates for SPG and brand standard, Taking care for front office Inventory and Audit reports, Responsible for identifying and gathering feedbacks from Long Staying Guests and generating a report based on their feedback for the Managers review., Coordination with other department for smooth operation., Passed LRA (mystery audit) in 2016, Ensure that all VIP guests and repeat guests are identified; recognized, pre-blocked and special treatment is brought to the room, Ensure that all guest queries and incidents are responded to promptly and to the satisfaction of the guest
• Royal Orchid Central Shimoga, Guest Service Associate, 12/18/13, 05/31/15, Handling guest complaint and front desk Operations, Handling reservation and front desk cashiering, Taking check in and checkouts and also handling the guest calls

• Been awarded Care for Guest for the month of April 2016
• Been Nominated Care for Business for the month of May 2016
• Been Nominated Care for Guest for the month of December 2016
• Been Nominated Care for Business for the month of February 2017
• Awarded as Employee of the Year 2017
• Awarded as Manager of the Quarter 2021
• Awarded as Manager of the Quarter twice 2022-2023

Date of Birth: 08/07/92

• English
• Hindi

• Mr. Mayank Kothari, Front Office Manager, Holiday Inn Resort Vanuatu, mayank.kothari@ihg.com
• Ms. Paromita Dasgupa, Front Office Manager, Sheraton Grand Chennai Resort and Spa, Paromita.Dasgupta@sheraton.com