Subhash Mainkar
Mumbai
Summary
Results-focused, Senior Technology Consultant with more than 9 years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Demonstrates expertise in VDI, desktop, remote access, thin clients and video conferencing. Highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, network, hosting, security, governance and vendor management to achieve positive impact on all business outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Technology Consultant
IBM India Pvt Ltd
Mumbai
08.2021 - Current
- Primarily responsible for managing Power Platform CoE toolkit and augment the CoE starter kit with updated policies for environment creation, requirements for premium connectors, admin notifications.
- Manage the M365 infrastructure integrated with Salesforce CRM and use Copilot for Sales for workflow automation and business analysis.
- Develop flows in Power Automate which streamline approvals and automate customer service processes.
- Acting SME engaged in developing training materials, client co-ordination, effort estimation in project management and use of RACI matrix to articulate roles and assignments.
- Function as a bridge between senior management, stakeholders and assigned team members for coherent communication and rational decision making.
SharePoint Specialist
Microsoft Corp
Bangalore
11.2019 - 08.2021
- Worked as a SharePoint specialist handling Premier customers in issue resolution, guiding peers in troubleshooting.
- Delivered triages within the team on newer developments in the working technology area, successfully upgraded the on-premise environments to latest versions with end-to-end handling.
- Achieved 'Best Support engineer' for meeting quarterly targets multiple instances in a financial year.
Senior Software Engineer
Birlasoft Ltd
Mumbai
04.2018 - 09.2019
- Executed Powershell scripting on daily, weekly and monthly basis to handle administrative tasks.
- Reviewed and seek functional requirements to prepare BRD and FRD documents for BA purpose.
- Was awarded 'Delighted Customer Award' in Q3 FY 2018-19 for developing ServiceNow platform.
Technical Consultant
Wipro Ltd
Mumbai
10.2014 - 03.2018
- Worked on service requests, Incidents in Service Now tool as part of resolution.
- Gathered ticketing data to prepare reports used for dashboard and analysis.
- Was awarded 'Best Support Engineer' in Q1 FY 2016-17 for achieving effective customer handling.
Education
Bachelor of Engineering - Computer Science
University of Mumbai
Mumbai07-2013
High School Diploma -
MSBSHSE
Mumbai06-2007
Skills
- Microsoft Power Platform
- SharePoint
- M365
- Data Analysis
- Project Management
- Technical leadership
- Cloud Computing
- Analytical Skills
- Performance Metrics
- Presentation and Interpersonal Skills
Languages
English
First Language
Marathi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
French
Elementary (A2)
A2
Certification
- Power Platform Fundamentals (PL-900)
- Power Platform Functional Consultant (PL-200)
- Power BI Data Analyst (PL-300)
- Microsoft 365 Fundamentals (MS-900)
- Disciplined Agile Senior Scrum Master (DASSM)
- Azure Administrator Associate (AZ-104)
Timeline
Senior Technology Consultant
IBM India Pvt Ltd
08.2021 - Current
SharePoint Specialist
Microsoft Corp
11.2019 - 08.2021
Senior Software Engineer
Birlasoft Ltd
04.2018 - 09.2019
Technical Consultant
Wipro Ltd
10.2014 - 03.2018
Bachelor of Engineering - Computer Science
University of Mumbai
High School Diploma -
MSBSHSE
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